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September 2023 by kc tillis
After a few weeks of looking for a car at multiple dealerships, I decided to end my search at Hassett Subaru. It is my first time leasing and Taylor made my experience a smooth sailing, easy process! He was extremely knowledgeable and helpful.
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September 2023 by Christopher D
Extremely helpful and friendly staff.Very upfront and no hidden fees. Was able to purchase a vehicle in great shape with minimal time in the dealership. Really made buying a used car great and stress free experience.
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August 2023 by M C
I just purchased a 2023 Subaru Forester worked with Taylor, Sales Representative. The entire process of the purchase was positive, Taylor was friendly and knowledgeable taking time to discuss my options, there was no hard sell just a sense that his focus is on providing excellent customer service. Communication was highly effective throughout the purchase process, as I was leaving he let me know to contact him if I had questions or concerns about the car, I left feeling confident that if needed he will do his best to respond.
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August 2023 by Amanda Moskos
First things first, I love my new car! It’s absolutely amazing.Second, both our sales representative Alex (Aleksandar) and the finance department (James) were absolutely phenomenal. Alex showed us around the car both my mother in law and I were looking at (Ascent). She test drove the car. We both liked the car same car so he showed us another on the lot. We ended up purchasing those two vehicles.Alex was extremely helpful, kind and funny. We will be referring anyone we know to him.
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August 2023 by Judy S
I purchased a 2023 Subaru Forester Touring from Hassett Subaru in Wantagh, NY on July 17, 2023, and I enjoyed doing business with both the Sales Consultant, Jeanmarie, and Sales Manager, Lisa who provided an outstanding sales experience.Their pricing is very competitive and the buying process is very easy, no sales pressure.Everyone is friendly and I highlyrecommend purchasing your next vehicle at Hassett Subaru in Wantagh, NY.I will definitely recommend them to my family and friends!Thank you, Lisa and Jeanmarie.Judy S
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August 2023 by william hernandez
I've been to multiple dealerships and felt like I couldn't trust anyone until I met Rae who made everything so easy! She was accommodating, helpful and very knowledgeable when it came to what she was selling. I had so many questions and she answered them without any hesitation. I love my Subaru and so glad I chose the car I bought. Everyone in Hassett Subaru was awesome but shout out to Rae for being the best!
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July 2023 by Carrie Zacarese
I cannot say enough positive things about Mike at Hassett Ford. This is my second lease with him. He listens and makes the entire process so easy from start to finish! I was completely done in no time at all and happy as always! He is very helpful with teaching me all the technology and features on my vehicle. James in financial was fabulous again, too! Thank you so much again!
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July 2023 by Cara Ortiz
John F was amazing ! He showed my daughter how to work everything in the car before she drove away. Could not have asked for a better salesperson. He even came in on his day off to make sure the car was delivered correctly.
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July 2023 by Patrick Santos
Taylor H., my sales specialist, was very professional and courteous! By far the best car experience I've had to date. No phony or canned sales pitches or high pressure tactics. I had told Taylor that this was an unplanned stop and Subaru wasn’t really on my radar. I had never owned a Subaru. I had been at other brand dealerships throughout the day looking around and either was not approached or was presented with “Here it is and that’s the price” attitude.Taylor showed showed me the 2024 Subaru Impreza Sport that was out front. I was very curious as it looked sporty and the color was fantastic, Oasis Blue. I didn’t look at the sticker price first. I saw how well the car looked. Then I saw the sticker price and was amazed that an amazing car was for the price shown. I was shown the ins and outs of the car and we discussed the options that were on the Sport model and most importantly the safety features that make Subaru standout. We looked at other models but came back to the Impreza Sport.When it came to negotiate, Taylor was straight up with the numbers. Again I wasn’t prepared to buy a car that day and wanted to go home and do a some research. However, after lots of talking and answering every question honestly and thoroughly, I couldn’t find a reason NOT to buy the car. There were no excuses of “Having to buy now, it won’t be here long” and absurd “market adjustments” pricing! We considered all options and it was left up to me to decide, instead of getting pressurized, to make a deal on the spot. I met Lisa, the general manger, and she was also profession and courteous. I ended up getting the car! The both of them made the process of buying the car a most pleasurable experience.When I picked up the car, Taylor patiently went through all the steps of how to operate all the features in the Impreza Sport. I drove away feeling very satisfied!I will definitely recommend Taylor to family and friends to Hassett for their next automobile.
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July 2023 by G D
I recently leased my 3rd Subaru Forester from Alex at Hassett Subaru. He is always a pleasure to deal with and is extremely professional, patient and kind. He does not use any high pressure sales techniques. My wife and I always drive off in our new car feeling that we received a good deal. Thanks Alex and see you in 3 years!
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July 2023 by Michele Murray
I had a very positive experience buying my second Crosstrek at Hassett. Jeanmarie was straightforward with us and so pleasant to work with. A very nice team over there. I must add that I had a terrible experience with another dealer this time around, but Hassett was wonderful.
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June 2023 by Ani
We had good experience at the Hassett Subaru, and we got a car that we love! Grateful for everyone’s help.Lisa was my point of contact and was kind enough to let me know there was a car similar to what I was interested in available sooner. Once we were set on our car she, helped us get everything sorted and locked the car at the best price possible with breakdown that suits our needs.Rae was very informative about the car we were looking to buy in the showroom as well as other tiers of the the Forester to help us gain perspective on which car was the best fit for us. She answered all of our questions and made us feel at ease. When we came to pick up the car Rae took the time to show us how all the features of the car worked so that we could walk out of there knowing how to best utilize our car.
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June 2023 by Catherine V.
This is the ABSOLUTE WORST place ever. NEVER under any circumstances bring your car here for service or buy from this dealer. To make a very long story short - my husband's car stalled on the highway and he brought his 2013 Subaru Crosstrek to Hassett because a friend told him that there was a recall on the spring valve (from 5 years ago, which we were never notified of). Vlad wanted to charge my husband a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. We checked the VIN and his car was covered by the recall. My husband then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the "rocker arm had come loose from excessive lash, but was tied to the recall issue," and also added that there was no other damage. Hassett was forced by Subaru to preform the recall fix. My husband picked up his car (we live 2 miles from Hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. My husband brought the car back to Hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before Hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru would not cover the cost to fix the problem that Hassett caused. Thanks to Hassett lying to Subaru headquarters we have a car that doesn't run and can't afford a new one.
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June 2023 by Lisa
Alex is great. He made the whole experience complete in a timely fashion and was very easy to work. He’s super friendly and took the time out to explain all the features of the truck. I would definitely come back to him again!
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May 2023 by Mary Anne H.
These people offered me $500 for my trade in when everyone else offered $5000. I ended up getting way more than that at carmax for my car.
