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August 2022 by Melissa Seidenstein
Do NOT send your dog here. From the second I got there you can tell they were taken back by size of my dog and wanted nothing to do with grooming him. Got a phone call that he needed to be picked up because my goldendoodle “bit groomer”. Never not once in 2 years has he ever bit anyone and he has stayed with multiple dog sitters and has had multiple groomers not to mention lives with 3 rambunctious kids. He is like a lovable teddy bear. When she was aggressively putting him in cage because he’s strong he may have turned around and opened his mouth but there was no bite mark or bleeding. If you put a treat in the cage and use a high pitch voice there’s no way he’s not going in. He was probably so afraid. When I asked her what happened and explained he’s NEVER done that the most defensive rude 40 seconds straight of going off on a tangent not letting me speak and had the audacity to tell me she won’t sue me!!!! She works with dogs, can you imagine a groomer saying that to a pet owner when you have zero marks?! They are nasty people. Even when my dog came in they didn’t even greet him. All business. $5 service fee, inflation made this go up, do you want any extra services? No questions about his demeanor, no sweet interaction with him, nothing. They said pick him up and we are charging you for the bath. Just bad vibe from beginning and terrible business. Go anywhere but here. They could have called and said he’s really big and hard to get on table being a little feisty do you mind picking him up and apologizing for not being able to accommodate. And I would have gladly gotten him. But their attack like miserable attitude when you were not even hurt was so disgusting it warrants a review.
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February 2022 by Carmela Mennella
If you have a Cavalier King Charles Spaniel, do NOT bring your dog to this groomer! I brought my beautiful tri-color Cavalier to be bathed and TRIMMED. I brush her and bathe her myself on a regular basis. I told them that she had a little matting under her arms but that was it. When I picked her up, I was in complete shock. She was completely shaved down to 1/4 inch all over her entire body with the exception for her ears and tail. I was so shocked that I didn’t even say anything. When I got my dog home, all I wanted to do was cry. She had such a beautiful, long, silky and well maintained coat. The only reason I brought her to this groomer was because my groomer moved and this place was recommended to me. If they didn’t know or weren’t sure of the proper way to groom this breed, they should have informed me. You’re NOT supposed to shave a Cavalier! If they felt the need to completely shave my dog, then they should have called me first to ask my permission!! The first two pictures are of my Cavalier before and the third picture is of her back completely shaved by Lucky Paws. Extremely disappointed!!!
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November 2021 by JeanMarie Rodriquez
We love taking our 2 yorkies to lucky paws. Mary Jo is a pleasure to work with, so easy going and friendly. The groomer knows what's she's doing and she listens to exactly what you ask for, she never disappoints. Our pups always come back happy and looking amazing. We highly recommend lucky paws ? ?
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September 2021 by phyl capp
I love this groomer. I've been searching for a grooming that listens and is great at grooming.. Christine is excellent, She gets it right. Mary Jo is always so pleasant and accommodating!It gets a bit busy (though not crowded- due to careful planning so remember to book well in advance!
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July 2021 by Charles Marino
Refused service because my dogs have anxiety. Do not even bother.
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February 2021 by Nery Kelly Williams-Ramos
I love taking my dogs there and everyone is so friendly
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July 2020 by Tricia Keane
Sue is the best! Loves all animals and my dog is so difficult grooming. After no grooming since January he came out looking younger and pounds lighter.
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November 2019 by Dr. Lucie M. Kay
This is absolutely the best groomer we've ever used! Sue, the owner, is a genuine dog person, and she has helped our two previously-abused rescue pooches feel safe and comfortable in her presence. When we pick them up, they are happy, clean, and unbearably adorable!
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April 2019 by Harry Lalousis
Sue and her staff do an Awesome job with our dogs .. They come home looking and smelling Great.. Been to a few places but this place is a keeper..
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April 2019 by Brenda Kelly
Sue does an amazing job with our 2 bull dogs. She grooms them from head to tail so nicely. Best shop in town and I've tried a few with bad results! So glad we walked into her shop. Our bullies don't just let anyone clips their nails and she gets the job done every time. They actually enjoy their visit and they smell sooooo clean and good when we get them back! Thank you Sue and staff!
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April 2019 by Michael Ock
They gave my dog Aids and then tried to sell me a replacement dog.
