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November 2023 by Danielle Doris
The service team is the best in the business. They value their customers and always do the right thing. They are kind, thorough and good at what they do. I would recommend the Wantagh Sun team to anyone. Thank you Mike and Bob for always making it easy to service my car.
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November 2023 by J O-P (JQ)
Customer service was terrible. For starters, I pulled into the service department lot to where a sign stated “please wait for attendant”. I sat in my vehicle for about 10 minutes and no one approached me as I stared at the glass door to the service department. I get out my vehicle and enter the location. As I entered there were 2 gentlemen sitting at the desk with a clear view of my vehicle. I turned around to verify my vehicle was visible from inside . No one greeted me as the service writers were on their phones scrolling through them. The wait time was an hour plus for an oil change and I was the only one in the waiting room. The only good thing I can say about my time spent there was the cashier. She was the only form of customer service I’ve received.Long story short, I felt I was a bother for having an appointment to get an oil change
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November 2023 by Joe K.
I had an amazing experience with Michael La Rosa who expertly managed my research and eventual leasing of a new vehicle. Michael is honest, no pressure and has the best interest of the client in mind. He's a pleasure to work with!
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November 2023 by Christine E. McCann
Bob McKenna should be praised for going above and beyond to assist us and problem solve. His communication was very clear and his follow through was exceptional. He is an asset to your dealership. I also left an official review on the other site.
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November 2023 by Dee tin
My husband just bought a car from there. They were so good, very patient. We had to be patient because the car was still not there yet. Loves the car, great place to go buy a car.
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October 2023 by nicole aslanis
After calling several dealerships and doing research in person and over the phone for the Buick Envista I was looking for, I knew from my very first conversation with Justin that SUN Auto was the best place to make my purchase. Justin was completely transparent, got back to me in a timely fashion and made himself immediately stand out from all the rest of the car salesmen I was speaking to. He was courteous and delivered information very quickly. He made the process smooth from beginning to end. I highly recommend him to anyone looking to get into a Lease or Finance without the run around and games that most dealers give you!! A genuinely honest Salesman- got the job done fast! One Happy Customer here! Thank you
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October 2023 by Angelo Scuccimarri
Mike LaRosa, our salesman, was amazing. No pressure to purchase anything. Took the time to explain all of our options and costs with our current GMC lease coming due. Have another lease coming due in 6 months and have already started working with Mike on our next vehicle.
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September 2023 by oscar villarruel
Tim and the staff in the Service Department are very helpful and professional. I bought my car from here 13 years ago, and still come back here because of the excellent quality service and customer service that I continue to receive from Sun Buick Auto.
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August 2023 by christopher kahl
The dealership is just way too over priced and you have to pay for every little thing. My husband has a 3500 diesel that he takes to van buren and he pays less for his oil change than I do at sun, which is insane. Also van buren complimentary does a tire rotation with every oil change. It’s time for me to take my business to van buren. The only reason I ever went to wantagh was because it was closer to my home. I brought in a coupon for my oil change that sun mailed to me and the guy wouldn’t honor the coupon price for my suv and he took off 20$ instead, sorry but that’s bad business, don’t mail me the damn coupon.
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August 2023 by Hubert Kiszniewski
Everyone at the Sun Buick GMC was extremely helpful.The entire purchase experience was very pleasant and enjoyable.I would like to thank Tatiana for her no pressure approach and professionalism throughout the process.
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August 2023 by amarpf13
Not one salesperson approached me after looking at several 60-70 thousand dollar trucks which is right outside their window, I could see them just standing around. I guess they don’t need to sell any vehicles. With the price of all vehicles skyrocketed and selling for MSRP or higher you would think that they would want to move their trucks, I used to be a car salesman and I do know how to greet potential customers. Dealers are being charged on a daily basis insurance, rent and so on just to keep there trucks on their lots. Maybe salesmen these days sell differently, maybe they feel that the price of the vehicles being so high covers their higher commissions. When I sold cars and a manager saw a customer walk we would get ready to be reprimanded or get ready to walk yourself. So, basically I’m saying most likely it’s poor management. I will not be purchasing my dream truck at Sun Buick GMC,INC. I would give this dealer a zero if I could. Their are so many other truck dealers, and not just GMC to consider, no need to mention, most of us knows the other brands and models. Happy hunting, I’m done with this place
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August 2023 by Shelby W.
I was on a family trip when my engine light came on. I was worried as we were 10 hours from home. I drove my vehicle to Sun Buick GMC. I knew that the pandemic had left many businesses short of staff and the chances of being seen were slim. Bob McKenna, the Service Consultant, was able to work me in and my issue was repaired within a few hours. Thank you!
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June 2023 by Cathy Riley
Very helpful and accommodating.had my truck fixed in a timely fashion and even gave me a ride to work while it was being serviced. Provided me with quality service and respected my time as well.
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June 2023 by John Marsala
Extremely professional and friendly. My paperwork and vehicle instructional were handled efficiently and completely. No wasted time at the dealership. I was home with my new car in no time. You can find the same cars in many dealerships, it is the quality of the dealership representatives that keeps people coming back.
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June 2023 by Jeff Vogel
Our experience at the dealership was outstanding. The salesman was very knowledgeable and very personable. The general manager was also very kind stating that he was happy that we were able to join the GMC family. Show room is immaculate and the car is more beautiful
