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July 2023 by Justin Stile
Avoid at all costs. Had confirmed reservation online.. morning of pick-up, rental cancelled with no notice. Called location they said I don’t know anything call U-Haul. Called U-Haul they said no idea why they cancelled, no notes. Don’t waste your time and money plenty of other places to rent from.Update: Even though no services were rendered by this location, about a week later a random 50 dollar charge was attempted and stopped by my cards fraud protection. Looking at past reviews looks like perhaps not the first time this happened. I spoke to the district manager who assured me this was not fraud and he would look into it, but as of this writing a week has gone by and no further response..
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March 2023 by adam wolfert
I was overcharged $20 for the coverage even though I declined it. Fortunately, I had a screenshot from my online check in. I had to call the 800 number for a refund since no one answred the phone.
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September 2021 by Juliette Incandela
If it were possible to give less than one star i would. They refused to speak to me and dismissed a previously made reservation. I had to have my husband come into the business for anyone to acknowledge my presence or reservation. There was also a threatening and violent political presence across the property upon returning my vehicle. Avoid this business at all cost. I will be reporting this to the BBB to improve or change the experience for future customers.
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October 2020 by Robert C.
I wish I could give this location negative stars. I was treated extremely RUDE before I even used their services. The operator on the phone told me there was "no trucks and to go FU*K myself".Please avoid using these folks at all cost. Classless jerks and losers.
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January 2020 by Michael S
It no longer exists Google needs to update bed database
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January 2019 by Anthony Lamuro
Always satisfied with U Haul service and equipment ☺ðŸ‘ðŸ‘
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November 2018 by Haris Sumra
I went in, didn't like the attitude of the person behind the counter so I walked out. Terrible customer service, my money is better else where.
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November 2018 by Ismail Hussain
They charge my card next day again for $47.69.
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May 2017 by Thomas C.
Had a contract to return an auto transport trailer to this location. Upon arrival the gas attendant told me that he was told by the uhaul manager that 3 trailers were scheduled to be returned at their location and to tell the renters that they don't have the room on the property to accept the returns and to take the rentals to another uhaul center. I selected this location as a drop off due to its proximity to my house. I spoke to "Jeff" the uhaul manager on the phone and was told that they did not have the space available on the property and that they get tickets if the rentals are on the street. I told "Jeff" that it was not my problem that he has these issues and maybe renting uhaul trucks out of a small gas station is not such a good idea. I also said if the rental needs to go to another location that he should have his paid employees jockey the rental. my obligation was to return the rental to his location. He still refused to accept the return. I called long island regional representative "Steve" and he said I would need to take the rental to another location if they wont accept it in Wantagh. I said that if I needed to go to another location I should be compensated for relocating the uhaul inventory, he said that uhaul don't do that. I will never use uhaul again. uhaul should tell their reps that they need to provide more identity other then first names if people ask for it