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March 2024 by Richard F.
I wish I could give 0 stars! they are not an authorized dealer and I knew this going in thinking would be no issue but got a phone speaker didn't work under 3 weeks went to return they refused as they said go to Apple Store as it's under warranty! I spoke with Verizon and Apple and they both said you must go to exchange phone with same store but once again this location refused! I went to another authorized location and they refuse to help if u got phone from unauthorized store!
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March 2024 by Kevin Cummings
Terrific store. Highly recommend.
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February 2024 by Ernie Urrutia
Issac is well knowledged of the products and he is a pleasure to deal with. We have been coming to the store because of him.
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February 2024 by Joanne Urrutia
Issac is the Best! Been using him for our last 2 phones, and won't go to anyone else! He knows the business & is kind & courteous! 5 stars from me!
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February 2024 by Bill Beinin
Isaac is very terrific and helpful
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February 2024 by Mary Ann Kuntz
Isaac was so incredibly phenomenal!! Couldn’t have done it. Saved me !!!
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February 2024 by Farrah Vaughan
Isaac from the Wantagh location went above and beyond to make buying 3 new phones seamless. He is extremely knowledgeable, has a thorough understanding of the various devices and was just overall a pleasure to work with! Thank you, Isaac!
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February 2024 by ann conlin
Isaac is the best salesmen ever! Couldn't be happier with the Wantagh crew!❤️❤️❤️
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February 2024 by lary bubla
Isaac was great. You should give him a rasie. He answered all my questions and he put up with my ignorance. Thank you Verizon for hiring such a good manager.
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February 2024 by Jennifer Abernathy
Had such a wonderful experience at this location! Isaac is patient, professional, caring, and is always willing to assist. He presented me with my options as well as staying after his shift to make sure I was pleased with my purchase. Customer service experience definitely A+++ . Definitely recommend this location!
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February 2024 by Geri Glassbrook
Good experience at the Verizon store on Wantagh Ave it’s a nice quiet atmosphere. I purchased the IPhone 15 I was able to do some errands and everything was transferred when I returned. I recommend this location.
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February 2024 by Judy Reynolds
Isaac is terrific! 100% satisfaction!
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February 2024 by Jared Viets
Horrible customer service
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December 2023 by Marc B.
If there was an option for no stars that would be my choice. After my email was migrated to another carrier, I was no longer able to get it on my cell phone. I knew I needed to delete and reinstall it, but was hoping there was another option because I did not want to erase my backlog of emails. We have been using this store in Wantagh for years and I walked in on December 24, 2024 to see if someone could help us. Isaac, who I have dealt with in the past, was there and the store was empty. It was obvious he did not want to help me. All he said was to download the app. When I asked him which app, he rolled his eyes, did it, and then tried something. The whole process was not even a minute and he then told me it was not possible to get the email back on my phone. When he walked away, I told him he did not even try and left. I then went to the Verizon store on Sunrise Highway in Merrick and someone there got it done. It was quick and easy. Warning: Isaac should be avoided by anyone looking for help. Note to Isaac: Since when does Verizon not handle this (like you abruptly told me?).
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December 2023 by Bruce Huber
Great place to buy Verizon products! My go to place! I have been with Verizon for over 25 years and the Verizon in wantagh does all my service. My last experience with store rep Isaac was truly amazing. he is very fast, ambitious and all about business.