Firestone Complete Auto Care in Wappingers Falls is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs and state inspections. Customers report the expert team provides reliable and affordable auto care, with services completed in a timely manner. The staff is described as very friendly and attentive, even when busy, offering appointments to save customers time. Many highlight exceptional service, noting the team successfully diagnosed issues other shops could not. The business is praised for its comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. A specific highlight is the best deal on a real lifetime alignment. While some note that work can take a long time and prices can be a bit expensive, overall satisfaction is high. Customers appreciate the competitive pricing and the convenient location near shopping and food options. A common suggestion for improvement is to install phone charging ports in the waiting area. Overall, experiences are very positive, leading long-time customers of other chains to switch to this Firestone location.
I didn't have an appointment but Jason was great accommodating the service on my car
May 2024
It is the closest NY state firestone where I can get my state inspections and other minor car repairs done using my firestone card.
April 2024
Brandy at the front desk really gave me a plus one customer experience will definitely be returning for future services Car was done in a timely manner and found something wrong with my car that 2 previous shops could not when I asked to find a noise I'd been hearing for a while Thank you guys for the help!
