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July 2023 by Madeline Monr
I wanted to support my local business which is why I purchased my Polaris 9550 at Leslie’s Pool supplies instead of AMAZON. The unit is a piece of garbage used it for 3 months and it is not operating. The unit is under warranty and the technician Chris has been diligent in attempting to diagnose and fix the unit. UNFORTUNATELY, getting Polaris to approve the repairs and send the parts is INCREDIBLY CHALLENGING. It has been over 6 weeks and The necessary repairs have not been completed and we can’t clean the deep end of our pool and enjoy the pool. I would definitely shop at Amazon instead they would of sent the customer a new unit . In hindsight, I should of purchased a Dolphin.
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June 2023 by Kim Costello
Bought a pool online 2 weeks ago. I had to buy a specific pool to fit the footprint of my old pool (has a deck around half of it). Unfortunately, the pool came as a whole kit. I didn't need the overlap liner (I wanted and had to buy a J hook liner), the ladder or the sand filter. Over $1,500 worth of stuff I can't use. I called and asked if I could just buy the pool and was told no. Delivery of the pool was quick. After delivery, I called and asked if I could return the items I didn’t need. I figured since they sell these products individually anyway, they can put them back in their inventory. I was told no. I've been trying to sell them online with no luck. I just went back on the website last night to look up the manual to my pool and saw the price of the pool kit has dropped $700. So between the equipment I don’t need and the new discount, I have spent over $2,200 extra for my pool. It's quite frustrating and disheartening. REALLY wish I could return the items I have no use for.
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May 2023 by Bobby Clarke
The staff is always helpful and they Had what we needed to start the season, prices always seem decent
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April 2023 by Dave Rogers
Great selection, friendly and helpful staff.
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January 2023 by Susan Spafford
Just ordered my hot tub parts from their website so easy to use
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December 2022 by Jennifer
Not friendly to cultural people. Never coming back this location
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December 2022 by Stephen Miller
Well stocked friendly staff
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December 2022 by anthony rivera
Very friendly, large inventory.
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December 2022 by Alan Jacobs
Very nice people
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December 2022 by Crossfire Arcade
Knowledgeable staff and great free analysis on pool water that helps them fine-tune your pool chemical levels.
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December 2022 by E Z
I was waiting about 10 min today to get my hot tub water tested and then other people walked in and they served them first. Smdh not sure if it's because I'm hispanic and they were white lol but I let them explain...interesting how there is a review below with the same negative cultural experience. Maybe there should be more done about this.
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December 2022 by Ann Zupa
The young man who assisted me was very helpful..only complaint would be that none of their stores answer the phone..would have saved me a 45 min ride because they didn't have what I was looking for!!!
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December 2022 by Michael Ramondo
I stopped in here looking for parts at adapt to my new filter i bought but they didn't have what i was looking for but the staff tried there best to accommodate my problem
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December 2022 by Andrew May
Place is awesome, employees are extremely knowledgeable. Online deals & membership bonuses too!
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December 2021 by John Sciacchitano
Not busy clean a little high on prices but ok