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December 2023 by Aubrey Rog
Absolute A+ service! Was so extremely friendly and quick to get us unstuck during some unexpected lake effect snow, drove us to an area where it was safe for us to get back in our car and drive. Would 100% recommend to anyone needing their service.
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April 2023 by King Potato
Amazing service. Very friendly. Helped me out and was beyond courteous and professional. Would recommend to anyone in need to tow or repair!Service: Car towing
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February 2023 by Tammy H
They tried to over price quote me. A transmission shop gave me cheaper quote. When i questioned them they were arrogant and acted as if though a female had no knowledge of a vehicle. And hung up on me. Disgusting service.
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October 2022 by star s
They tried to over price quote me. A transmission shop gave me cheaper quote. When i questioned them they were arrogant and acted as if though a female had no knowledge of a vehicle. And hung up on me. Disgusting service.
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October 2022 by Dolina
Small family business. Had exactly what I was looking for.
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March 2022 by Simone Schmidt
Very friendly and professional even checked my car over and did a code reading as well before he towed it I would definitely recommend them 5 starsService: Car towing
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October 2021 by Dan Neel
Excellent and friendly tow service. No one else close by was working on Labor Day, but Joel's Automotive and Towing in Warsaw brought a flat bed to pick up my all wheel drive that had the brakes fail in Macedon, NY (over an hour away) and tow it to the dealer in E. Rochester. Couldn't be happier with the service, and I highly recommend.Service: Car towing
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October 2021 by Jody Balon
Joel's automotive was top notch for towing my truck!! Extremely friendly and accommodating.
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August 2021 by Rebecca Yackel
when stuck in an unfortunate situation, Joel was the only tow truck company that would return my call on a sunday and was more then willing to drop what he was doing to come help me out. He was super friendly and quickly responded. I was so thankful for his assistance and highly recommend this business!Service: Special vehicle towing
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July 2021 by James Lowery
Nice facility knowledgeable staff
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October 2020 by Brian Skibicki
Great fast careful serviceWould recommend anytimePulled my truck out of a ditchLifesavers
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September 2020 by Aaron Scott
I went to Joel to have my motor replaced in my car. I cannot explain how happy I am with the whole experience. All other mechanics told me they were either not willing to take the job due to the complexity, or were at least two weeks out. Joel quickly got my car in and started work right away even though he was busy as well. Joel kept in contact with me EVERYDAY letting me know how it was going and what he was finding. I knew at this point I made the right decision. He drove to Pennsylvania to find a motor for my 2013 Chrysler 200 and had the whole job done in three days! He had multiple opportunities to mark parts and labor up since he needed to invest more hours than expected due to the condition of my motor. This was a very big job after all. He even spent extra time removing newly replaced parts on my old motor. I know most mechanics would have not have paid extra attention to save me future headaches and repairs. He even took pictures and videos of my old motor and the repair so I could see. I have already put many miles on the car and this is running better than the day I got it! I was suprised to see a HUGE new shop like this in the country. He gave me many old potential replacement sensors and parts from my old motor in case I needed them in the future. From A to Z the most professional shop I have ever been to. This is a very rare thing to find now days. He has earned my business and I will refer everyone I can to him. Pricing can't be beat!! Thank you Joel!
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May 2020 by Scott Wakefield
I have a 21-yr-old vehicle that had a handful of issues. Joel was beyond thorough and took care of what was necessary, and recommended work for the future. My vehicle runs & rides (and stops) beautifully. His prices were fair, and I highly recommend his shop.
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January 2018 by Martha Risitano
Although Joel's Automotive was a bit 'off the beaten path' for me, the trip was well worth the effort. The cars he sells are in good condition and priced competitively, plus Joel is an honorable man--which is the best recommendation I could ever give. I am in the process of purchasing a car from him; after he gave me his quote, he discovered AND fixed a problem, so I would have the best possible experience with my purchase. Mind you, I drove the car, and I noticed nothing wrong. He realized what was needed and corrected it without altering my price. Now my ride will be even better! My opinion of him was good initially, based on the recommendation of friends, but it has risen exponentially due to my own dealings with him and his staff. I'd give him more stars, if I could.
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December 2017 by Sonja Sloughter
These guys really go above and beyond for customers. They do amazing work and definitely took great care of me.
