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“Stopped by this Verizon store and honestly had a really good experience. The staff was super friendly and actually took the time to explain everything without making it feel rushed or overly promotional. They helped me figure out the best option for what I needed and made the whole process easy.”
“Kevin and Christian were extremely helpful with my business line. I had been dealing with multiple issues on my account and had already been turned away by another store, but they took the time to actually help and get everything resolved.
As a truck driver, I don’t always have the time to handle these things, but they made the whole process easy and stress-free. They also helped me add additional lines to my account and clearly explained the savings and options available.
Very professional, knowledgeable, and patient. Great customer service — highly recommend working with them!”
“The Greenwood Lake, NY store is exceptional. After way too much wasted time trying to get a simple answer from the Optimum App and website, a few minutes with the professional staff at Greenwood Lake took care of the issues.
The rating only reflects the store experience. Is much lower for customer service and tech support online.
Please Optimum raise your standards across all customer points.”
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“So far, so good. Left Optimum due to prices, service is the same if not better for over half the price for the same. And just received the $100 steaming credit! ??”