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“I’ve been banking with HFCU since 2018 and have consistently found their staff knowledgeable and thorough. They’ve guided me in securing the right loans for my business, auto financing, and home mortgage without pushing products I didn’t need. I appreciate how they share clear information that helps me compare and choose what actually fits my situation. I recently referred my sister-in-law for auto financing, and she was also pleased with the straightforward process. If I could rate them higher than five stars for their consistent, research-backed guidance, I would.”
“MHVFCU the Credit Union located on Route 300 in Newburgh, NY, has been outstanding in providing me excellence in customer service while I am residing out of state to care for family.”
“I had an issue with my online banking access and Ryan, Talia and Angelina in the Montgomery Branch were so helpful and knowledgeable. I am grateful to all of them for assisting me in fixing the problem.”
“Everyone at HVCU at the Montgomery, NY branch is absolutely Amazing! I specifically want to shout out Jen N. and Edith! Both of these women go above and beyond every time I am at the bank. They are an asset to their organization.”
“A 4☆just because, Customer Services(HelpDesk) are Great on Everything...one thing and Please dont take me wrong, LOVE YOUR JOB n Be there for the Customers, Know your JOB before you assume what can happens. BUT Girl, you still My Jeanne On My Bottle...GREAT PLACE TO ANYTHING TO THEIR HANDS.I do RECOMMEND This ?”
“HVCU provided me with the lowest interest rate and payments then anyone else could for my new car purchase loan. The minute I walked in I was greeted so nicely and made sure I got into my appointment quickly. Robin M. helped me with finalizing my loan and it was quick and easy. Robin was very nice and made sure I knew everything about the loan and made the remaining process of it easy! Thank you!”
“Back in September and October of 2024 I noticed my car payment was coming out twice a month I had went into the bank and spoke to a gentleman he went into the account and noticed I had two accounts one auto pay and one I had st up anyway he deleted one of the accounts however that did not work I had to go back to the bank a month later and spoke to someone else his name was Ruben Rodriguez. He listened to my dilemma made some calls completely deleted the second loan on my account and made sure I was refunded all my money from the double car payments. Thank you again sorry for the delay he was there late the bank had closed but he made sure I was taken care of and I really appreciate it”
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“I have been banking with Heritage for the last 18 years or so. Sandra, Olga and Roberto are great. Pleasure to deal with and will answer any questions you have. Love having a local bank that knows you and your not just a number to them”