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April 2025 by Jonathan Chin
Quick and easy service with a smile.
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March 2025 by Keith Brokaw
I have been banking with Heritage for the last 18 years or so. Sandra, Olga and Roberto are great. Pleasure to deal with and will answer any questions you have. Love having a local bank that knows you and your not just a number to them
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March 2025 by Joanne DeLuca
I am a new member with HFCU and my experience has been top notch!! Roberto was very helpful and kept me up to date with emails and phone calls to make sure everything went smoothly. I was also helped by Olga and Sandra when I did not understand a transaction that I did, they explained everything clearly and assured me all was good. I left the bank with a smile! Thank you for making my first experiences pleasant ones!
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March 2025 by Marie Guzman
This review is for Olga Helmke, Head teller in the Washingtonville HFCU branch. I've known Olga for over twenty five years and can say she's so pleasant, courteous and very competent. When we relocated to another state, we got our new mortgage with HFCU because we've been so pleased over the years with the service we have gotten. However, with the new system implementation we discovered some missing information on our mortgage. Olga went above and beyond to help us resolve the issue and reassured us along the way. This was happening while the new system was creating a lot of follow up, and I know she was extremely busy. Yet she was right there for us and always answered our emails or phone calls very quickly. I can't say enough about Olga Helmke, and we appreciate that, to us, she is the professional face of HFCU. Thank you Olga for all you've done for us.
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March 2025 by Danielle Todaro
Roberto was amazing ! Very efficient
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February 2022 by FRED DERF
Ok place to refinance your vehicle, but I recommend if your going to do so. Do Not use Owen Brathwaite. He is very pushy, does not answer any questions and once the deal is done. He doesn't return any of your calls. Now that he received his commission it's as though you don't even exist. Little does he know everyone is a returning customer. I will never do business with him or this bank again.
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January 2022 by Moose
Very friendly staff they make banking transactions painless no filling out paper work
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April 2021 by Moussa Diaz
Very friendly staff they make banking transactions painless no filling out paper work
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March 2019 by Butchy Brill
I am sitting on hold with them rite now an have been on hold for an hour an 20 mins then I get the call bac and the person hangs up on me I will be closing out my account with them on Friday they do not care about there customers my parents have banked here for years and I don't no why because this is rediculous
