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“I can’t say enough good things about my experience with UPS Sag Harbor! The owner Marianne was so wonderful! She went above and beyond to assist me with an issue and ensured it was resolved immediately and without any inconvenience to me whatsoever. She couldn’t have been any nicer or more accommodating. I look forward to returning again in the future. What a lovely customer service experience!”
“I run a very small business from home, and this post office has been the best part about moving from Denver to Southampton. I'm in most days, dropping off already-labeled packages, and the employees are always friendly, and really know their stuff. They are incredibly efficient, and my customers are always raving about how quickly they receive their items. Plus, on the very few occasions that I have had a package get lost somewhere down the line, they go out of their way to help me research the problem. I wouldn't be able to run my business the way I do without them! Can't even express how grateful I am, *especially* during the holiday season when they are slammed!
Plus, our mail carrier Lance is fantastic. I've lived in a lot of places, multiple different states, and he is hands down the *best*. Between Informed Delivery and Lance, I never have to worry about something not arriving as it should. I dread the day that he retires!”
“one of the best post offices on the East End, south shore of Long Island. Always have good efficient staff eager to help. Not like that awful Post office in East Hampton. Keep up the good work.”
“For over 20 years I've been going to this post office. Karen is efficient, helpful, and personable. The other employee is efficient, difficult, and borderline hostile to the point I now dread picking up the mail.”
“I’ve been a customer for almost 2 years here and I have nothing but the best to say about my experiences here. All of the postal workers are very kind, helpful and professional. They are truly a pleasure to deal with. Thank you for making the post office such a lovely experience all of the time! I appreciate you! Thank you ??”
“Toni was very helpful in getting my package intercepted for my client. She was very patient over the phone and helped me when the USPS 1800 hotline couldn't. She is stellar.”
“I went yesterday 11/14/2025 and had the rudest experience The woman behind the counter kept interrupting me and wouldn’t let me finish until I finally said would you please let me finish She could not find the emails that I was instructed that were sent Finally a nice young guy found them after she walked away She needs to go to UPS customer training school if one exists Very bad experience”
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“The level of professionalism and effectiveness of the Tech Support was outstanding. Products are available, good quality and reasonably priced. The support team of Brian, the manager, Kevin in Tech Support, Mike, Nick, Dan, Kate and Wojcik makes every visit productive and enjoyable.”