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August 2025 by Makayle McHale
Alot of my stuff got moldy in a climate controlled unit. We noticed a crack in the unit where you can literally see the outside through but owner of storage unit claims that couldn’t have let moisture in…. Guy was super dismissive and rude, just casting blame on us and taking no responsibility. you can refer to his comment to this review to see just how he treats people) accusing me of lying about him being rude, as he’s being rude in the response to me right on google for all to see.— I had mentioned the crack in the wall on the phone and he had said it couldn’t be the reason🤷🏼♀️
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July 2024 by Cathy Hanczaryk
I went for a Facebook Marketplace pickup and the owner of the storage unit was so pleasant to deal with. I recommend this seller highly
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November 2023 by Jessica Wesley
Safe&clean&nice people
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May 2022 by Wendy VanBramer
Clean storage. Inside units are temperature controlled. Friendly owner. No complaints.
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January 2022 by Jodi Rock
~~~~~~ BUYER BEWARE~~~~~~I attempted to meet this man. I live a little over an hour away. On my way I drove thru an awful ambulance accident to purchase an item that was abandoned in a unit. Come to find out last night he was already angered with me because I inquired about an item in November yet didn't attempt to purchase until now. I had car repairs. He is a stranger to me. I did not feel it necessary to explain that since I asked only "is it available and does it need any repairs?" It was not safe to drive an hour until it was fixed. Now fixed I inqired again. I attempted last week to set up a purchase time which I cancelled 3 hours in advance to care for my 96 year old Grandmother who had been diagnosed with Covid. That seemed to anger him as well. I tried a third attempt yesterday. A man driving with excessively loud music collided with an ambulance with a pregnant woman in the ambulance on my route to meet him. I will NEVER text and drive. Again, it ANGERED him I didn't. Now on my way, I stopped for gas at exit 11. Texted him my location and explained the very bad accident. I have never been to Waterford. I did my best to carry on as quickly but as safe as I could. I respect others time but I respect others saftey more. Lack of safety can cost a life, time only cost me a Jewelry box. I have my own health issues. I have a Tumor growing on my spine so this Drive on the best of roads would still have been difficult. When asked to disclose what held me up I left it with the reason for the accident and left my health out of it. I shouldn't have to disclose that to a stranger. Robert went on and on to scold me and it was UNACCEPTABLE. He could've simply stated "I'm sorry, it's too late for me to be going out tonight if you can set up a time before 3pm before I leave everyday and stick to that time I'd be glad to sell it to you then. I wish I could post photos of the whole conversation dating back to November bc I absolutely would. Nothing omitted, not even from my end. People should know who he really is. It was unnecessary and he could've shown he had dignity in the way he runs his "business" as well as the way He runs himself. He was not dignified in the slightest. Just another man trying to tear down and bully a woman. It's "Do as I want how I want or else" rather than "I run my business like this and can you honor that."~~~~~~~BUYER BEWARE~~~~~
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January 2022 by Nancy L.
Great storage facility. Bob was so very helpful right from my first phone call inquiry. He went out of his way to find me a space and was always above-and-beyond helpful and friendly. He called us one time when he noticed that we had left our lock unlocked. The place is clean, safe, reasonably priced and easy to access.
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July 2021 by mike welch
I'm very friendly and easy to work with
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October 2020 by Mike Diotte
Very friendly and professional! Would recommend!
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September 2020 by Frank Ameden
24 hour access!!! Secure!! Reasonable !! Thanks. For many many more month of securing my stuff thanknyou
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August 2020 by Chris “Sobefuel” H
They are very polite and nice and always there for us.
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February 2020 by Merry B.
I will never use this storage company in Waterford again. They are not honest at this location, they overcharge me when I had one storage unit already with them. They quoted my husband one price and then charge me a different price when I called to pay for it. The man at the desk seen that my husband was packing up the storage unit to close it out and went to head and charged are credit card early for the unit and then lied to my husband said he did not have a credit card on file when he's been charging my card every month. They are shady at this location I do not recommend it to anybody
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February 2020 by Tanya Lewis
Amazing. Sadly my mom had to use this right after my dad died, they made the awful experience doable. The price was perfect, they let her do a full year I believe or something the staff was super understanding and kind.
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January 2020 by Scorpio King
Decent place and prices
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November 2019 by Stewart Zavolinsky
I like the fact that it's clean, secure, and under video surveillance. The management is attentive, and very personable. I feel good about having my belongings there.
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November 2019 by Bill Thibodeau
Very reasonable prices and polite people.
