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April 2024 by Kit Carson Burkholder
Bathrooms are a mess !!! And there food is not appetizing
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January 2024 by Adrian Zimmerman
Have a nice verity of drinks and good pizza, if you get lucky they sometimes don't like ripping the pizza pieces apart and you literally buy one get one free.
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October 2023 by Jemiell G.
Went to the store about 11:30 pm on 10/13/23. Young man at the front counter greeted me, I said how ya doing. Walked over to the deli counter. Young lady was standing there writing something with her head down so I just waited. Without even looking up she slams her finger on the glass abd screamed "closed". I said but it's 24hours, she said well this one is closed slamming her finger on the glass again. I looked confused and said I'll just call corporate and see they have to say about the way you talk to customers. I left the store, I was out front looking up the number of email address.the young lady looked at me through the window, then decided to write a sign in pen saying "deli closed" and hangs it in the window. The fact that the deli might have been closed wasn't a big deal, but there's a way to explain that to customers without being extra rude.
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September 2023 by K Lap
I stopped here to fill up my car's gasoline tank while in the area & visiting a friend. Prices are o.k. (a little on the high side), but unfortunately, I paid at the pump and the receipt failed to print, so I had to go inside, which defeats the whole point of paying at the pump. Had to wait for someone to get to the counter and when she did show up, she did not seem so happy to have to do her job/not very friendly. While waiting, I took a couple of pics and noticed they have a deli and what appear to be some good food options inside...Was I falling for the ploy of getting drawn inside and then end up buying some items I really didn't need? Was I going to end up coming back later as we were in the area for a couple of days? Maybe...Well, after having female employee follow me outside and giving me a death stare, I knew at that moment I would not be buying anything else from this place. The place has great potential, but needs to keep up with the gas pumps' receipt tape and get this employee's attitude under check...
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August 2023 by joanne goodman
Disgusting store. The minute I walked in, there were 10 flies on the tables. The bathroom was "freshly cleaned" with a wet floor sign and was filthy. Def didn't order anything after that.
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August 2023 by Charles
Above and beyond, I always get good customer service and if it's passed time for frying foods, they are willing to make it happen. Definitely better then inner Geneva Byrne dairy X1000.
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June 2023 by Rich
Stop there on a weekly bases but not anymore . Today I tried to purchase the doughnut special. As I pointed out he rang me up wrong . Instead of apologizing and listening to what was wrong and fixing the problem he jumped to another register . Rude customer service. Will never be back to any Byrne Dairy all because of this one employee. He even laughed when I walked out upset. Shame on you Byrne Dairy are you that desperate to hire employee who do not care to take care of your customer
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March 2023 by Nicolette
The restroom is frequently dirty or out of toilet paper. The women behind the counter would rather talk with themselves than wait on customers. Whoever slices the pizza has no clue how to cut even slices. There are ALWAYS one or two pathetically small slices.
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November 2022 by Matthew del Cano
Good place to go to but necessary food when stores are closed.
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August 2022 by Tim J
My spouse and I were on our way back from a show and stopped to get ice cream(hard, soft serve, anything In the store). We walked in and looked at the menu for about 5 seconds before the women working there rudely told us there is no soft serve and you get what you see. She also made sure we understood with a “you got that?” At the end. We hadn’t even said anything or had time to even look around and the women working made it very clear we were an inconvenience and we needed to be talked down to.Not upset about the ice cream. We were most likely going to get something from the fridge, but that was the rudest customer service we’ve ever experienced (and we never even asked for anything). We walked out and went to Geneva Byrne dairy down the road and got some hard ice cream. They were much nicer. Someone needs a new job.
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July 2022 by Ryan P
The staff at this particular place are pretty much awful. They act as though it physically pains them to be dealing with customers. I've stopped in on multiple occasions assuming it was just an off day, but no. It's every time I've been there.
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June 2022 by Christian L.
Great milk barn and gas in Waterloo NY. Byrne Dairy has almost anything you could want: yoghurt, milk, beer, sandwiches, nuts, cold cuts, scones, sweets, chips, lottery, candy bars, soda, drinks, coffee stations, juice, smokes and all else.. Byrne is half dairy stop and half gas station. They sell firewood, wind shield fluid and bottled water (for hots days) and outdoor items, umbrellas, freezer food, smoothies, energy drinks and tea. Super easy-going local chain. Clean, well-lit, happy colorful place to stretch your legs and get some snacks. 'Larysa' below complained about long lines: maybe it was your time of day. When I came, there were multiple cashiers, some even helping the elderly find items. Awesome ice cream flavors. All around great place for young and old! Review: 5+
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September 2021 by John S
We stopped there for ice-cream that we ordered outside at a window. There was one picnic table outside where we could eat.The building is wheelchair assessable. There are separate men's and women's rooms, each single user and handicap assessable. They were clean and sufficient room for a wheelchair.
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August 2021 by Aaron Dias
Good food. Clean bathrooms
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July 2021 by Dave L.
Pastrami sandwich was great and garlic fingers were good also. Did not think I would get food this good. Pleasantly surprised!!!
