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February 2024 by Carla Priscilla
Amazing offers
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December 2023 by Li Yushi
Very good after sale service. They accidentally forgot to remove the warning tag, but all employees are super super helpful in the aftersale. They are willing to remove it and ship it back to me and give me coupon and some refund. Can’t thank them more!
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December 2023 by Carol Ann Jason
The Columbia Factory Store is similar to others. They have a fair selection of clothing. Unfortunately, I did not find anything for myself on this visit. The Columbia clothing, I have purchased in the past lasts. Most of the styles may be worn for years without seeming dated which is a plus.
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December 2023 by MYS 007
Bought a great winter coat at an unreal price. Great friendly staff too❤️
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December 2023 by Paul Oczytko
Great Black Friday sales prices
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October 2023 by Santos Lopez
Great deals for the Entire family.
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June 2023 by Shawn Murphy
Last couple trips were good, could use a little more in the way of plus sizes (like on their website).
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May 2023 by Sarah Issa
Sandra! With top notch service. We came all the way from Canada to do some shopping. We had seen a kids jacket but not the size we were looking for. Sandra was so quick to offer help and find the size we were looking for. She was very kind and patient with us. Just the absolute sweetest. I think this store is VERY lucky to have her (and the rest of the staff that was working that day) .. thank you for making our shopping trip that much better. - love from Canada
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May 2023 by Stephan Connors
Good prices on many items.
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March 2023 by mark lozada
This was the first store I visited at waterloo premium outlets, it has just opened and I was one of the first customer to enter. The 2 lady staff are unhappy and unwelcoming that someone entered their store upon opening. Perhaps they're not a morning person. Moved to other stores and they are all happy that a customer came in.
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February 2023 by Sarah A
Saturday 1/21/23. It was a great store until I asked an associate who was putting away boxes to get something off the top row for me, to which she replied “those are only smalls and mediums”. Incredibly rude AND insulting. Regardless of my size (which I saw sitting in plain sight on the top row) she has no right to speak to a customer or anyone that way, what if it was a gift I was shopping for? Do better.
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January 2023 by Hunter K
Staff went above and beyond to help me today. Store was very organized and clean as well.
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January 2023 by Luke Lucarelli
Very accommodating. Nice products
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December 2022 by Cydney Badger
Very helpful staff to help navigate a very full but well organized store. The prices are significantly less than online ($179 jacket for $59). Love it here! Worth the drive!!!Just so you know — the toddler section is very minimal. No footwear, but great deals on fleece jackets and winter jackets.
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December 2022 by Mark J. Radzikowski
Located in the Waterloo outlets, this location had a great show, sock and winter jacket selection. With ample parking, this place is fun to shop.
