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February 2024 by Gregory Schwartz
Saved me on the side of I-90 tonight after i got a flat in the snow. Tow truck driver even recommended a nearby hotel, and told me where to get my tire fixed in the morning. Prompt service as well 10/10.
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January 2024 by Joshua McNally
Dishonest company.Edit: Libel is a crime. Please do continue.
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September 2023 by Sarah Brown
Good business, reasonable cost. I'd use them again, 100%!
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August 2023 by Stephanie Cini
This tow truck company is contracted by NY thruway. I had the unfortunate experience of breaking down, only for them to tow me a MILE away and charge me full $150. NY Police had told me the driver would take me to the mechanics shop that I needed to get to. I ended up having to pay another tow truck company to get me there. Pathetic service and total rip off. Not to mention that I am from Ontario, Canada and I was totally at my wits end. No compassion whatsoever. I have contacted NY Policy and NY Thruway Auth for resolution of this disgusting treatment.
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May 2023 by Ashley Streeter
I blew a tire on the side of on the thruway and they responded quickly! The tire change turned out to be more convoluted than anticipated and both service members that responded were very helpful and nice to me and my dog! I was towed to two different stores for assistance and can’t express my gratitude for their professionalism and help. Thank you!Services: Car towing
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May 2023 by wicknasty81
Called them 3 times only would tow me once
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March 2023 by Joe Garcia 7
Tire blew out less than ten minutes away from this place, called and the people on the phone were very nice!! They sent someone but the guy who came (Chris) was very rude. Yelling instructions and being demeaning and disrespectful he did absolutely nothing. We were charged a lot for absolutely little service. Don’t recommend Chris.
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November 2022 by Melinda Paul
Other than paying a pretty penny ($110) I give these guys 5 stars. I had locked my keys in my car at a Love's gas station in their service area. I had literally called 9 different places that showed that they were 20 something miles away from me and every single place I called said I was out of their service area. Then I called these guys and they were there to help me w in a half hour of me initially calling them. If you are someone reading this review and need help in that area, I would definitely call these guys before anyone else. How the other companies were towards me was uncalled for. They were rude. I was 3 hours from home And had literally locked everything in my car except for my phone and Noone would help me. This place was the only one. TY Hart towing for being the only ones there for Me that day!
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November 2022 by Arlene Tariq
Chris was so great. He saved me from being stranded in Waterloo,NY at 11pm (when triple A failed me). Chris drove from Waterloo, NY to Buffalo,NY. The Price was reasonable (and they take credit and debit). Super grateful. This company saved me. Would recommend!Services: Special vehicle towing
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July 2022 by Debbie Austin
Car started over heating on the New York state Thruway and Hart towing got to us quickly! Excellent service! Thank you very much!Service: Car towing
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July 2022 by Mark van Stralen
Hello from Canada!Very happy with Harts Towing. Karen was super friendly and helpful on the phone and in person. The owner came out late at night and helped me load my wife’s car. It wasn’t running and with their expertise we loaded it on my trailer without a problem. So Thankful for your help.Service: Car towing
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April 2022 by George Stetson
Called them for a customer of a restaurant that work at explain what happened and allowed me to pay the tow bill for this customer very respectful and reliable highly recommend harts towingService: Car towing
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March 2022 by Brett Hager
Fast response, ethical business.
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September 2021 by Amanda Mitich
They were great..
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September 2021 by Jon Tanner
Great people!! Great service!!