They were very helpful and went above and beyond to help me out. Very happy with all the service.
January 2024
Paul is an amazing employee with his professionalism and kindness. Me and my wife had a problem with one of our rings, he worked hard to resolve our issues and helped with sending it out to us even when we moved states. He is the reason we will use this store for all our jewelry needs in the future.
October 2023
I absolutely had the best experience at the Kay Jeweler Outlet in Waterloo, NY! Mike Stern & Jen Rodriguez deserve special recognition because of the excellent customer service that they provided to me! I will only go back to that store!! Thank you!!!