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April 2024 by ed jones
This place is an absolute scam. I went in to purchase a bottle of Creed that cost me $400 and it's a fake bottle. I even emailed the Creed company directly and sent them a picture of the bottle on the right(the gold bottle) and they confirmed it isn't authentic. I then called and Spoke to the manager who said owned the place and He said I could not return the bottle. I told him I would be contacting my lawyer and I just want my money back and I don't wanna have to cause a stink about this, but he got extremely rude and loud on the phone. My guess is that they specifically put the store in Waterloo banking on the fact that the average person probably wouldn't know better being that the location is In the middle of nowhere. I normally purchase the Creed bottles from Saks or Nordstrom and when you go there, they will let you Specifically smell it without any issue. This particular storefront Wouldn't allow me to do so obviously now I understand why. Now I have to spend an hour leaving reviews and contacting my attorney for a measly $400 because this company wanted to try to pull a fast one and then stick to it attached the bottles of which three on the left were purchased from Saks and Nordstrom and the gold bottle on the right was purchased from this company. I'm warning everyone out there to not buy from this company 100% not legit.
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March 2024 by Roberto Davila
The customer service is excellent! They know every detailed cologne and give the best descriptions. They have definitely made shopping expensive enjoyable!
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August 2023 by Lynn Olson
Customer service was terrible . Wasn’t helpful and had short answers to our questions
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August 2023 by Kaci Bryant
Sam was amazing! My husband and I were celebrating our anniversary and his birthday and she was very helpful! Thank you Sam! I went crazy on the oils
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August 2023 by Matthew Malchoff
Sam was a great host, helped me out find the perfect scents for me to have for the certain season in session. Thankyou for the help
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July 2023 by Ghaderr Aziz
Great place to shop the good deals. I shopped for my father birthday and got the chance to purchase multipe fragrances with the deal they have in store buy 1 get 1/2 off. Definitely will come back to save my self some $$. Highly recommend.
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July 2023 by Parikshit Soni
I am absolutely thrilled with my shopping experience at Perfume Hut! From start to finish, everything about this store was exceptional.This was my first visit to the States to see my relatives, and they took me here and recommended that I buy the fragrance I desired.First and foremost, their selection of fragrances is mind-boggling! They have an extensive range of perfumes, colognes, and beauty products, catering to every taste and preference. Whether you're looking for something classic, trendy, or niche, Perfume Hut has it all. I was blown away by the variety they offered, making it a one-stop-shop for all my fragrance needs.The customer service was outstanding as well. The staff was incredibly knowledgeable and helpful without being pushy. They patiently assisted me in finding the perfect scent that suited my personality and style i.e. Yves Saint Laurent La Nuit de L'Homme. It was evident that they genuinely cared about making customers happy, and I truly appreciated their personalized approach.Moreover, I was impressed by the prices at Perfume Hut. They had fantastic deals and discounts, which allowed me to snag my favorite perfumes at a fraction of the cost I would find elsewhere. It's fantastic to find such high-quality products at such affordable prices.The store's ambiance was delightful too. It was clean, well-organized, and had a pleasant fragrance wafting through the air, creating a lovely shopping atmosphere. It was a pleasure to browse through the beautifully displayed products.In conclusion, Perfume Hut has earned my five-star rating without a doubt. From their vast selection and excellent customer service to their affordable prices and convenient shopping options, they've truly mastered the art of creating an exceptional fragrance shopping experience. I'll definitely be a returning customer and highly recommend Perfume Hut to all fragrance enthusiasts out there!
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July 2023 by Rishi Vohra
I have been shopping there for few years now. Great selection at decent prices. At least I am getting the real fragrances and not the fake ones like on Amazon and Walmart website.
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July 2023 by christian lorig
Excellent customer service, very knowledgeable of all the different fragrances... helped me pick the perfect song out for my wife and she absolutely loves what they helps me pick out
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July 2023 by disha bhalla
loved this place it has best perfumes and all are original the staff is very polite and cooperative
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July 2023 by muskan Kakkar
The perfume shop is a hidden gem for fragrance enthusiasts with a diverse selection, knowledgeable staff and a charming ambiance its a must visit destination to find your signature scent. ❤❤
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July 2023 by lill hvf
Great store to find some discontinued perfumes can't find else where. The prices very good for those who shop on budget.
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June 2023 by Tiago Zilch
A place that I will not come back. Prices are very high, and they do not accept return. You can definitely find 20-40% cheaper online. I changed my mind inside the store and the lady attendant was not capable of helping and changing products. I was treated rudely after asking if that was legal, since I’m not familiar with NY State laws. After that, I decided to not fight and just left the store. They lost one good consumer and I’ll make sure other people are aware of this as well.
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April 2023 by nazmah jackson
Asked about a perfume woman acted like we were bothering her. Wouldn’t spend my money here customer service could use a up grade.
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October 2022 by Syeda Shah
Me and my husband went to buy a perfume, the sales girl was extremely rude and didn’t want to sell anything.We asked for the newest perfume, she didn’t even show us any brands.No one else was there to help us.