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June 2024 by James Goodrow
Best service around when going inside to send out packages
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January 2024 by Kelly Harvey
Showed up to get a passport today. Staff was rude and refused to help. I repeatedly asked him to do it and he kept repeating , "he's been told that they normally do it with appointments"...I asked if he was able to do it, he said yes but they normally do it through appointments. I told him I made an appointment for Monday and he encouraged me to go to a different location . He made it clear he just didn't feel like doing his job.
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December 2023 by Kriz Aleman
They stole my package I file a claim. And they said it was a mistake with the address but I had ordered multiple times with FedEx or ups with the exact same address and no problem but they just said they couldn’t do anything and my package never arrived but it was marked delivered when it wasn’t even delivered they a bunch of robbers on this postal office they should hire different staff I lost more then $200 on the package and they don’t care
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February 2023 by Carrie Natale
We had an appointment scheduled to get a passport. After driving 30 minutes to this appointment, we were told they have no passport staff at all. Nobody called to notify us, so why offer a service when you have nobody to do it? Bad experience. Go somewhere else.
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June 2022 by Michael Paulsen
Great staff
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June 2021 by Kymberli
You know it doesn't actually count as missing someone when their out if you don't actually knock on the door.I have had so many issues with the lazy, incompetent mail carriers in this area.
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July 2020 by Kym
You know it doesn't actually count as missing someone when their out if you don't actually knock on the door. I have had so many issues with the lazy, incompetent mail carriers in this area.
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May 2020 by Tabatha Joyner
Usually have no issues with mail but have had delivery problems due to pandemic...should have a local number to call
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March 2020 by momof6 !
Staff is very friendly and helpful ?. They do have unusual lunch hours though, and are closed in the middle of the afternoon.
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January 2020 by Dee Eygnor
Delivery is not dependable. Person flies by without stopping . Mail I should have had week and more ago not delivered. I have informed delivery and know 7 pieces should have delivered today. Didn't happen . 2633 Edwards Road ,Waterloo. Not the first time . At least once a week .
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June 2018 by macluvva
Always good, quick, courteous service with a smile. I have never had s bad experience here
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November 2017 by mad thumbs
Odd hours, awkward side walk when it snows, friendly service.
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February 2017 by S B
Doesn't leave packages, mail, or delivery notices with any reliability. Almost always have to walk in to PO to find out what is up. Today's delivery saw 1 of 2 packages delivered, the other was returned. Looked up tracking info after it didn't show and the message stated "could not access front door for delivery." I was standing in it at the time the mail truck was outside that door (and a total of three people were in the house in the event of a knock). Aside from stuffing the one package in the mail slot, no attempt was made for the other package. This is just one example of the many we've had while at this address.
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January 2017 by S' Brock
Doesn't leave packages, mail, or delivery notices with any reliability. Almost always have to walk in to PO to find out what is up. Today's delivery saw 1 of 2 packages delivered, the other was returned. Looked up tracking info after it didn't show and the message stated "could not access front door for delivery." I was standing in it at the time the mail truck was outside that door (and a total of three people were in the house in the event of a knock). Aside from stuffing the one package in the mail slot, no attempt was made for the other package. This is just one example of the many we've had while at this address.
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August 2016 by Muscle Powderr
Reliable