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February 2024 by Jayy Harrison
I always get a good experience whenever I go to AT&T. They are the best phone service that I ever used.
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February 2024 by rottenVI
alex did a great job setting me up on my own plan and overall in general just walking me through everything i needed to know
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January 2024 by Sherri Bertram
Absolutely love Stephanie! She’s great!
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October 2023 by Elvis Escobar
Satisfied with customer service
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September 2023 by Kayla Grima
The representative Tashawn R. was knowledgeable and personable. He made the process of upgrading my phone very easy and quick. Will definitely be using this location for all my needs in the future.
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August 2023 by Anne Fina
This location is the absolute best! Everyone is very helpful and friendly. Stephanie has resolved several things for me and I really appreciate it
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July 2023 by Tiziana Boswell
My husband and I had great customer service today from Stephanie and Jesse. Set up my business account and received a great deal. Thank you for appreciating my business.
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February 2023 by R Smith
Terrible experience at AT&T Salmon Run Mall on 1/19/23. My adult daughter who bought a new phone came to pick it up and was denied and told she was not an authorized user without taking her ID or looking up the account to verify. AT&T customer service confirmed she has been an authorized user since 1/12/23 and should have had no issues picking up her merchandise. I had to travel an hour and a half to pick up this phone and bring it to my daughter. The sales associate was extremely rude and wrongly accused my daughter of being fraudulent. Another associate tried to intervene to help my daughter but the female associate refused to allow him help. When i came into the store and asked about the incident, the associates were trying to cover up the situation by saying they looked in the system and their system is slow to update. Absolute lies! My daughter has been an authorized user since 1/12- a week ago! Absolute horrible customer service! This associate needs to be held accountable. Considering changing service providers- pay way too much to be treated this way.
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February 2023 by Dan8675309
Absolutely phenomenal customer service and knowledgeable employees. Shawn helped me out tremendously earlier when somehow my phones text message app got hidden from my phone screen and I was only able to look at all me messages collectively when someone texted me.5 to 10 minutes and Shawn had the thing un-hidden and back on my home screen. I give him major props because as a millenial, I like to think I'm fairly tech savvy, but I couldn't figure it out for the life of me.Also, very satisfied with the pre-paid phones. I feel like my phone is more than adequate when it comes to the little bit of gaming I do on it from time to time, and is pretty fast.Very pleased with this store in particular and the people here. I don't think I've ever had a bad experience.
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December 2022 by Jacque A
Better store that I’ve been too. Always good customer service. I just wish they had more phone case choices so I don’t have to go to multiple stores
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December 2022 by THOMAS VALENTINE
Stephanie was very knowledgeable and helpful. She was personable and offered great customer service. Thanks Stephanie
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October 2022 by John Williams
My experience at this location was great. I hadn’t upgraded my iPhone 8 in several years. I wanted an iPhone 13 Pro Max in Alpine green and they had one in stock and explained the whole switching phone process.I was waited on immediately and presented with a great deal. I’m one satisfied customer.
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October 2022 by Brian King (Daily Account)
Claudia was VERY helpful and attentive in upgrading 3 iPhones for myself and my family members. She was extremely knowledgeable and courteous. We’ll be back for all our device needs.
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October 2022 by Brian Cowan
Went to pay Direct TV and posted the payment to the phone account was not the first time this has happened two times in two months.
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August 2022 by NGM sayshello
This place HATES military and will lie straight to your face. They are very rude and will lie to you. Then try to kick you out if you tell other customers that they are lying to you. Don’t trust them and go somewhere else. I have already contacted Jag to tell them that they are trying to screw over military.
