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March 2022 by C Cab
Negative 100!!! Rude AND if you don’t have an account but like me was given a check by someone who has an account there, she asked for DL, (which I had) but credit card, Insurance card, registration, and she mention few more SHE SAID TO MAKE SURE I SM WHO IT SAYS ON MY DL!!! WTH!! Other than Ithaca’s community bank MOST ARE RUDE THIS ONE THOUGH THIS PLCE I HAVE BEEN BEFORE AND THIS IS THE WORST OF ALL COMMUNITY BANKS -any banks!!!
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October 2021 by Jeremy Irey
Great helpful staff always there to help whenever needed!!! Highly Recommended!!!
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June 2021 by Clara Artley
Negative 100!!! Rude AND if you don’t have an account but like me was given a check by someone who has an account there, she asked for DL, (which I had) but credit card, Insurance card, registration, and she mention few more SHE SAID TO MAKE SURE I SM WHO IT SAYS ON MY DL!!! WTH!! Other than Ithaca’s community bank MOST ARE RUDE THIS ONE THOUGH THIS PLCE I HAVE BEEN BEFORE AND THIS IS THE WORST OF ALL COMMUNITY BANKS -any banks!!!
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January 2021 by Chris Maxwell
Good service
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April 2020 by DAN SAMPSON
This bank is absolutely horrible. Every other bank is looking out for their customers during this time of need by not charging overdraft fees and going the extra mile to help anyway possible but not you guys. Would rather see people struggle just as long as you get yours right. We are done with Community bank period!!!
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March 2019 by Chelsea C
SCAMMERS! I had my car payment set up to automatic payments through community bank so I never had to worry about it. My automatic payments expired so I had to log in. When I did I say that I was being charged $32 late fee every month for the past year!! At no point was i ever notified that this was occurring. Customer Service told me I am out of luck. Very disappointed as I was referred to this bank. GO SOME WHERE ELSE.
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February 2018 by Joe Coniglio
I had a wonderful experience! I asked for help on a major deposit and teller Patti Haines was extremely helpful in answering my questions! Also Cathy Ward gave us very helpful options!
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September 2017 by Aaron Rutter
Kind tellers
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November 2015 by John Looby
I have used so many banks, but this place is by far the best one. Everyone that works at this branch is extremely nice and understanding. They will go the extra mile to fulfill your needs. I do not post reviews normally but this time deserved one. Thanks again.
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April 2012 by A Google User
the customer service in the commercial lending department at the following branch has proven to be my worst experience in business banking. I called the branch, could never get anyone on the phone from the commercial division. Left several messages , no return calls.
