JoANN Fabric and Crafts in Watertown is a smaller, well-stocked store with friendly and patient staff. Customers appreciate the helpful service, especially at checkout, despite occasional internet connectivity issues. The store offers a good selection of fabrics, yarn, and licensed items, with many fabrics on sale and discounts available for teachers. While the store does not carry some specific items like DMC cross-stitch kits, staff often help direct customers to other stores for their needs. Customers enjoy their shopping experience, though some have concerns about dogs being in the store, as it can cause issues for those with allergies or fears. The store's inventory has decreased over time, making it harder to find certain craft supplies, but staff are accommodating and willing to assist in finding alternatives. Overall, the store remains a favorite for many, providing a pleasant shopping environment with helpful employees.
Smaller well stocked store. The lady at the cash register was extremely patient with customers and trying to figure out the JoAnn app and how to use coupons. Great experience.
August 2023
JoAnns is JoAnns but I thought this store was neat and well organized and the employees were quick and helpful.
July 2023
Huge, well stocked. Well lighted. Clean. Great cashier. Very impressive.
