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September 2024 by Daniel Perez
The staff I spoke to over the phone was beyond helpful on many different occasions prior to even renting a unit. I was extremely satisfied with the customer service. Access to our new unit is easy and there are some equipment present to assist with your transition.
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September 2024 by Ursula Bryant
Excellent
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January 2024 by Britn Haviland
Happy to not be paying rent here anymore but they were great
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November 2023 by Robert Nadon
Unit as described. Had some glitches getting in on weekend but customer service was wonderful and we were able to unload. Online reservation and pay was a breeze. Highly recommended!
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July 2023 by David Soderquist
I have used KO storage on Water Street in Watertown. It is the first time that I have had an indoor climate controlled storage space. It has meet all my needs. Organizations are only as good as the people who represent them and the property manager, Emily has been excellent at her position. She is friendly, professional, and always willing to do what is necessary to resolve any issues that I have had. The company was good enough to provide me her contact information and now I turn to her if I have any questions, concerns or issues regarding the facility itself. Emily is in the local area and is very responsive.
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June 2023 by David Felker
Definitely recommend, the lady who works there is very helpful and quick to respond!
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April 2023 by Lorie Ames
I have used KO storage for many years, they have been pleasant on the phone and have notified me in advance of price changes or anything regarding the business. I recently spoke to Victoria in regards to change of payment plan, and she was very pleasant from the moment she answered the phone! Thank you!! L. Ames
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April 2023 by Sandra Mullis
KO Storage Water Street Watertown NY: by far the best storage facilty I have ever rented! Excellent lighting,security, cleanliness AND climate controlled. Emily is very personable and gave quick responses to any questions/problems I had. HIGHLY RECOMMEND
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March 2023 by Jessica Hutton
This was my first time ever renting a storage unit so I was clueless to the process, the lady on the phone was very patient and understanding. The unit itself is nice, got a little lost inside, because it’s like a maze … but it is very clean and well taken care of.
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January 2023 by Margaret McDermott
I was assisted by Nereyda setting up my account. She was very patient and professional!
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January 2023 by Frank Evans
It ok for a stg place all the shelf storage places need restrooms and snow removal!!!
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December 2022 by Hannah Buechel
I have been using these facilities for a few months now. It is very secure, clean and well lit! They also come and check the units to make sure they are secure and nothing has been touched.Emily, who works for KO, even texted me to let me know I didn’t lock it up right so I was able to get down there to lock it up properly!I highly recommend it!
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December 2022 by bruce rogers
KO storage reached out for a bid for lawn care and general contractor services from my business, (B&R Lawncare done OK). I was fortunate to be granted the bid . It was a positive experience and great company to partner with. I look forward to working with KO Storage in the future on any services they may need preformed. I dealt with the 2 local facility managers and they were clear and concise on their needs and expectations. I recommend KO Storage as a buisness partner and for any storage needs you may have.
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December 2022 by Penny Schafer
Very polite. Helpful. Took care of setting up rental with no issues and very fast. Over all great experience, and lovely young lady.
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December 2022 by chad kloster
It was a pleasant experience talking with Maibel. She was very polite and nice to talk too. The storage unit is well kept.
