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August 2023 by Casper 6
You need a mattress or massage chair? Go see Eric, very nice and good salesman.thank you Eric
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August 2023 by Jennifer Cook
Had a great experience working with Tony. He was awesome to work with! Explained everything thoroughly and really helped us pick the right product for us after having a bad experience with another store. He was very friendly and knowledgeable!
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August 2023 by Sandra Ames
I want to thank Tony (from the Watertown sore) and Duffy. They went over and above to get me the right bed and resolved any confusion . I was very impressed with Tony's professionalism when I was very confused..I thank you both very much and will have many happy nights.
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June 2023 by Kimberly Snary
Tony was spectacular. He was quick to offer solutions for pick-up and work within my schedule :D Can't wait for our new bed!
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June 2023 by Larry Schmitz
Tony was great. He made our entire experience of buying a new mattress stress-free and enjoyable. Tony is extremely knowledgeable and personable. He allowed us to take our time looking at all the different manufacturers' products without any pressure. When we decided to buy the entire process to only minutes to pay and set up our delivery date. Tony couldn't have done a better job.
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May 2023 by Eric Vaughn
Mattress Express The number bed store in Watertown has all 5 mattress technology's available for sale from the Instant Comfort and Personal Comfort Number beds to the Puffy mattress tempur pedic,sealy, Stearns@foster and many other luxury beds from posh @lavish to the Purple mattress with the gel flex grid plus a discount room in the back full of huge savings up to 70% off there is no reason to go anywhere else this store has it all high end luxury bamboo,tencel,microfiber sheets and pillows that you can only get at Mattress Express, so if you are in the market for a new mattresses and want a great experience go to Mattress Express and save the hassle of going from place to place it really is the only place in NY that offers the best selection of all the top name brand mattresses with all 5 mattress technology's under one roof.
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April 2023 by Travis Carson
Chad and Jennifer were extremely helpful and thorough during our mattress search! We definitely would recommend giving them a visit if your in the market for a new bed.
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February 2023 by Lisa Miller
We desperately needed a new mattress. Hubby has a bad back. Our salesman, Chad, was great. No pressure from him which we really appreciated, showed us lots of options. He made sure we tried lots of beds before making a decision. He walked us through financing options. Overall, a very good transaction and we found a bed we love.
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February 2023 by Andrew Beimford
Called Tony Ivey to schedule an appointment a few days ago and he was at the store ready and waiting for us. Amazing job helping us find the right bed, adjustable frame and even payment plans. Highly recommend ?
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January 2023 by Pamela Staub-Johnson
Had a great experience and loved working with Joe Sharlow at the Watertown store. He was very informative and easy to buy from. We are excited to get our new instant comfort number bed!
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December 2022 by Claire LePage
Joe was wonderful to work with. He knew more about beds than any person should, but that’s nice when you’re unsure what you want. We are very happy with the service we received. Thanks, Joe!
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December 2022 by Dawn Ayers
Amazing experience today ? I felt at ease the moment I stepped into the store and met Joe - he explained everything and I can't wait for my bed to arrive. Thank you so much ?
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December 2022 by Tracy Quinn
Our salesman, Joe, was great! Showed us a number of beds, let us decide which one worked best for us!
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December 2022 by Shannon Lyndaker
Joe did a great job getting us set up with a new bed!! We can’t thank him enough!!
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October 2022 by A Google User
My husband and I Todd went to Mattress Express, we had the greatest experience with Tony the sales rep. He was extremely knowledgeable about each bed how the Equipment Works also has excellent cleaning tips. Not only was Tony professional polite, very funny also which makes an excellent sales rep. Definitely will have our business for now on thank you again Mattress Express and Tony.