Michaels is a popular craft store known for its extensive selection of art supplies, fabric, yarn, floral arrangements, and seasonal decor. Shoppers appreciate the wide variety of items available, including picture frames, scrapbook materials, and DIY craft kits suitable for all ages. The store is often described as clean and well-stocked, making it a reliable choice for creative projects and holiday celebrations. However, some customers feel that the sales deals are not as competitive as they could be, with similar items available at lower prices elsewhere. While many praise the polite and helpful staff, there are occasional complaints about the friendliness of cashiers and some management. Overall, Michaels remains a favored destination for those looking to explore their creativity, despite some concerns about pricing and customer service.
Excellent experience first time shopping at the Watertown location! Very friendly and helpful employees. I asked for help with one thing and 4 people offered to help!
January 2024
Had the usual Michaels goodies available for the holidays and was not limited to one home style.
January 2024
Has alot nice art supplies , craft stuff , lawn stuff , picture frames , coloring stuff for all ages, candy etc .holiday stuff etc .very nice polite staff
