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March 2024 by Emily Lantry
I am beyond happy I gave this place a call to see if they had any washer for sale! I purchased an Amana washer they had for a very nice price . For being used it was in excellent condition and kept very clean. I called a few times with questions and the lady at the front answered all of them and was patient and nice, the man who helped me set up the delivery was the same, they were all sweet towards my daughter. Their delivery was extremely fast, they hooked the washer up for me and tested it out before they left. Such a stress free process. Would highly recommend
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February 2024 by Mike Mcnitt
I got 3 brand new appliances, one of the burners on the stove didn't work. Called GE they put me in touch with these people, they were quick to order parts and get them in, but said it wasnt covered under warranty... I called GE myself and sure enough it was covered and they had already made away with $145.73. Called these guys back and the guy that answered the phone just argued with me making is seem like they were right and GE was wrong about their own product...
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January 2024 by Steve Latner
Like the majority of others have already said, not good! Stay away from this place that does not care about their customers. Their response time is slow and they appear to be in a hurry to get to the next job rather than taking their time to fix things right. Had to call them back after they left and appliance was still not working. Technicians not properly trained or equipped to diagnose problem.
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December 2023 by Eric
This company cancelled on me when they were scheduled to repair a dryer and told me too bad when I couldn’t be home during the next possible date. They expected me to come home from work on a 15 minute notice. What a joke. A single person is solely responsible for all repairs. I waited two weeks to receive that answer. Do not use unless you enjoy poor performance and disappointment.
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November 2023 by David Timmerman
Absolutely unprofessional and terrible techs that WILL cause damage due to the lack of their knowledge. YouTube will serve you better than these clowns!
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October 2023 by William Forbes
Prompt service to our RV, shipped us the part we needed, very happy with their service.
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July 2023 by Nena
So it was hard to get a part and I had to wait a year to get my AC repaired. Then I brought it home and it still had the same error of P1 of when I dropped it off. So did I need to spend $184 and wait a year for a new motor? Ah…right? They fixed it of course but… did I need a new motor?
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July 2023 by RyGuy 83
By far the worst service I have ever seen and I referred them to my customer because I know the owner. Still not gonna change this one star. Had the technician come out to repair the gas stove. Guy goes on a 30 minute rant about how it’s to old and they don’t make parts for it anymore. Didn’t even touch it. Turned out it was a loose fitting which I ended up fixing myself. Oh they still charged a 100 bucks. Then on to the dryer vent where the same tech said the vent is too long and that’s why its not drying. Again he did it do anything to fix it. I took the dryer vent line off only to find out it’s not going out anywhere and hitting a plate which is backing it all up. Don’t use this place to fix your stuff. They even have a clock on the front of the building which has been broke for years which should say something all together
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July 2023 by Serena Soldani
So it was hard to get a part and I had to wait a year to get my AC repaired. Then I brought it home and it still had the same error of P1 of when I dropped it off. So did I need to spend $184 and wait a year for a new motor? Ah…right? They fixed it of course but… did I need a new motor?
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July 2023 by Smith Gregory
Dont waste your money. Charge 100 to tell you they cant fix it!
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April 2023 by robin porter
Knowledgeable staff. Parts came exactly when they said they'd arrive
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December 2022 by Carole Walker
Always great service. Knowledgeable and professional folks that work there. Highly recommend
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August 2022 by Laury Kerr
Ntl has always done right by us. A bit pricey, but what isn't?
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April 2022 by Cully Hebert
My oven burned out 2days before Thanksgiving! NTL had the part and saved my holiday! A few months later my dryer went down and needed roller wheels and belt. NTL had those too! Everything works great, great service!Services: Dryer repair
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April 2022 by Brianna Dinzler
So, I give NTL 3 stars solely based upon the repair man. He was very efficient in diagnosing and repairing. If it weren't for him I would give a 1 star. The woman at the front counter is absolutly rude most times. Maybe she has personal issues but that shouldn't affect your business courtesy. Also, I was told I would not be charged the original diagnosis fee if I decided to do the work. HOWEVER when I called to pay the remaining balance after I had paid the original fee, I was told I had to pay the "installation fee" on top of the diagnosis fee I was told would be taken off from the final bill. It is what it is and I paid the rest of what they wanted BUT I feel everyone should be aware that they do not dis regard the diagnosis fee if you have the work done there. If you're capable just have them diagnosis and fix it yourself. Repairman however gets 5 stars.Service: Washer/dryer repair
