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“The Shaggy Dog was not only able to board my dog at the last minute, they also provided excellent care and attention for her. I received daily videos and updates on how she was doing. I would strongly recommend them for anyone looking for boarding services.”
“Always a great place to go for cowboy/rubber boots.. good selection foods for dogs and cats.. tools.. air compressor.. clothing.. immunizations.. a little bit of everything!”
“Stopped for a nail clipping with no appointment. Staff was very friendly and treated our Ringo with compassion and put him at ease. Took him in right away. Very easy and positive experience.”
“Love Petco. Shopping for covers for canned dog food and found a rubber spatula perfect for cleaning out the dog food cans and several dog sweaters that were on sale. Cashiers and staff are always super friendly. Bonus is seeing the other dogs!”
“Very friendly staff, they provided all the information for the puppy along with giving us time to play with the puppy and get to know him. All of the puppies were adorable, they appeared to be healthy and full of life.”
“I want to start by saying the Vet Tech and the Vet were both fantastic. They were professional, had good customer service skills, and were efficient. The vaccines themselves were approximately double what our regular Vet charges. However, we didn’t mind because it was about the convenience of being able to get in now and our Vet was booking into next year.
Now the Disappointing part…
The girl that checked us in left so much to be desired. She was rude, she used a spammer upsell voice when talking about pricing, she lied, she obviously cant add, she told us personal information about her own job, and wasn’t professional in the least. It was extremely obvious that she was either new or very poorly trained. First she tried telling me that she could only sell vaccines as a package. When i told her that my Vet had told me the specific ones to get then she still tried getting me to combine them with additional ones. When I finally got her to do just the three I needed she told me it was my fault and that I asked for a package deal. When I absolutely didn’t! She also told us that she had a “Cushy” job because the company is crazy and they pay for her to come from Rochester. They give her a car to drive and pay for all food and lodging needed. She was over all one of the most in your face, unprofessional people we’ve ever encountered. If we use the service again we will definitely check to see if she is checking us in and would most likely walk away if she is. She absolutely made a poor representation of your companies professionalism!”
Pet Stores
Pet Stores
Pet Stores
Pet Stores
Pet Stores
Pet Stores
Pet Stores
“Today was the first time I took my dog to pet supply plus for grooming. Jade has Alexis as a groomer and she did amazing. Usually when I pick up jade from a groomer she is scared. Today jade was happy and excited!!! Thank you so much Alexis for taking good care of my babygirl like she was your own! I definitely will be requesting you everytime!”