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April 2024 by Marie T.
Had an appt for grooming for my dog who the vets and other grooming establishments have claimed needs to be put to sleep to groom her when I called and spoke to Ashley she assured me she had the most experience with an anxious dog. And can I just say that petco doesn't muzzle but some how Ashley did the best groom on my 6 year old dog that anyone ever has? As well as she did everything on my pup that every place else claimed they couldn't , she's seriously the best and would recommend her to anyone! She's pretty cute too!!!
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February 2024 by Beth Ann Swayne
Prices are reasonable and the service was great
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February 2024 by Allison Miller
Honestly shocked and disturbed by the substandard animal care I witnessed during my visit here yesterday. Small critters like hamsters and Guinea pigs are in very tiny enclosures with no food and not enough bedding to even cover the bottom of the cages. There was an alarming number of dead and half dead fish in the majority of the tanks in the aquatics center. I had to explain to my toddler why some of the giant goldfish were “floating funny”. Looked like only one employee was working. Petco if you don’t want to pay people to take care of the living creatures you are selling for a profit maybe you should consider nixing that part of the business.
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February 2024 by Erik Milsap
Awesome store only been there twice but loved both times and prices are y we'll keep coming back.couple pictures of fd for gecko.o and we got a container that was empty the first time and all we had to do was go back out and they made it more than right!
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February 2024 by Billy jaquith
My favorite pet store to shop in people are very friendly
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January 2024 by Angela Dewey
Had issues finding my account that gives me 15% off had to have manager manually put it in
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January 2024 by Melissa Castile
I went for ferret food for my babies. Petco had 7 ferrets in 1 enclosure with 1 food bowl that was empty and no toys or anything to entertain themselves. A couple babies were sleeping with their head in the food bowl wake up looking for food when none was there they would go back to sleep in the food bowl. They were eating their litter!!!!! I got an employee, they didn't "deal" with the ferrets so I got the manager told her then I went back to them babies and sat with them until they were fed. This is ridiculous if they cannot take care of them properly DO NOT SELL THEM!!!!
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January 2024 by Heinz Wahl
Helpful staff.
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January 2024 by james brown
Dog biscuits!!!!!
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January 2024 by Adaline Tyson
Absolutely disappointed. I’m making this review to make everyone away be careful when getting pets here. My family got emotional attached to him and now we have to go two months without him I don’t want this happening to someone else. I came in about a month ago to get a pet chinchilla for me and my family for an emotional support animal a week after he was home he was showing symptoms of ringworm all over him. When I got him the other ones had the same symptoms at the time I didn’t know until I did research on it once my chinchilla started having the same symptoms. I didn’t do that kind of research before I got him because I didn’t think I would have to go through this the first week of having him. So I brought him back to petco so they could treat him. They told me he would have to stay 14-20days. On the 21st day I never received a call so I called them and the told me that he would have to stay another 3 weeks because he has more that hasn’t healed in a spot we didn’t know about.
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December 2023 by Linda Trendell
There was not much of a selection other than for Christmas on sweaters for pets.. and they are needed in Northern NY.Also at the checkout they had run out of bags… that’s tough when I had five cans of dog food, and a few other things.. I stuffed them in my pocket but it was a bit awkward with the other stuff.
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November 2023 by Herminio Hernandez-Buso
The staff there is always helpful and nice to me. I have a service dog who always goes with me, and the staff knows him and treats him with love at all times.
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November 2023 by Mary Monroe
Nice employees. Higher prices
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November 2023 by Jasmine LaRocque
Neglected animals.
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November 2023 by Brian M
Great, the employee that worked with me about fish was awesome!!! She gave me the fish I wanted without question and they are all doing awesome, The people at petsmart in new Hartford ny were very rude tried telling me what I could or couldn't have and refused to sell me the fish I wanted, Petco in Watertown ny, in my opinion is the best around for fish and nice employees!!!