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September 2023 by Lauren M.
Nice clean bedrooms and bathrooms, only stayed for the night on a road trip. But will definitely stay again. Breakfast was just average at best, but was included in the stay.
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August 2023 by Dr. Bob S.
Addition to being the worst hotel I've ever seen ever had The misfortune of finding. We found bugs in our luggage after we left there. It was such a profoundly bad experience this will go down in history of the worst hotel experience in my life. The furniture was broken the chair was stained and ripped the bed was worn out and sagging. The hotel staff was like listless and unable to respond with answers that made sense to my questions. Basically this is an old 60 year old hell whole of a hotel that is old smelly rugs were stained urine smells on the carpets and in the elevators. The elevator seemed like you were taking chances getting on them they're making funny noises and not stopping level with the floors. I hope we don't run into bed bugs when we get home. ugly disgusting hotel that looks like they put the Ramada by windham sign up on an old s*** hole that they bought at auction. Stay away!
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May 2023 by Tia J.
This place is Awful! I was here for a work trip and was discriminated against by the staff. Housing keeping following me around and entering my room without my permission just to look around. The chair in the hotel room was old and stained. Breakfast was hit and missed! I will NEVER stay here again!
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August 2022 by Norman K.
This hotel is haunted , let start by saying i stated there for 52 nights , yes almost 2 months , The staff was very friendly , i was in the second floor , the first week was ok , the room was a bit smelly , it smelled like piss but nothing intolerable, it started every-time i wanted to charge my phone , i would find the charged unplugged , i didnt think anything of it , a few nights later , around 4 am ( i usually wake up right around that time for worl ) i heard a loud bang on the door and a loud voice " open up " i couldnt make up the rest of what was being said , i ran to the door opened but there was no one there , earlier that day we had a fire alarm go off so i thought that was what it was and they wanted people off their rooms , later that day i spoke to front desk staff and i jokingly said is this hotel haunted? She firmly looked at me and said " yes it is " and asked where i was , i said the second floor , she then said oh yes yiu are the only one on that floor " whhhat? What about all the talking and noise i head all night ? " in fact there was another occupied room in the same floor but they were about 20 doors away , it couldnt possibly be them , she then went on and said some of their housekeepers dont even want to work on that floor , i asked to be moved to another floor , i was moved to the third floor , to be honest the rooms on the third floor were much cleaner , the hallway was well lit , overall much better , didnt feel creepy like the second floor , another 30 days go by , one day i had my laptop open ( its always open btw ) i have a custom software running a bitcoin mining farm , the code was written for linux , anyway , i went out to do laundry , had a bite to eat , came back after a couple of hours , the charging chord to my laptop was unplugged , the computer was off because the battery depleted , humm , weird i dont remember doing that especially that it was critical for the farm to function to leave the laptop on and the program running , housekeeping didnt come to the room since i didnt ask for cleaning and there seems to be nothing moved and nothing out of place , i plug my laptop and turn it back on , my custom code software is gone , backups are gone , all files were deleted , looked in the recycle bin , nothing , i mean how many people know how to use Linux ? Theough the terminal !? The next day i packed up and left !
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June 2022 by Gillis H.
Not recommended. The rooms are run-down and smelly. The bed mattresses are poor. The building overall appears to be in decline. There are much better hotel options in Watertown.
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November 2021 by Sadiq Kano
Restaurant at Arsenal street opp subway and Aspen rental
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October 2021 by Jay Rampersaud
WAS WERRY GUD N STAFF IS EXCELLENT…
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September 2021 by kimrT661UL
My family stayed here for our trip to the Thousand Islands. It was the perfect location for a short drive to Clayton, Alexandria Bay, etc. The staff was so friendly and helpful. They were able to give many suggestions of where to eat and visit in the towns. The bar was great for our family. The food was fantastic! There were many activities for our children such as pinball, darts, pool, etc. We had so much fun! We will definitely visit again!
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August 2021 by hbeth182904
I have stayed her a few times, the staff was very helpful... Like when my car broke down and I had to extend my trip out another day, the staff was helpful and understanding. The beds and bathrooms are always clean.
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August 2021 by jflynn453096
Ok no toiletries in the bathroom. Hair left in tub. check in receptionist was pleasant. Key card machine was broken. Breakfast was good. Air conditioning worked good but was confusing. Maybe not worth 100
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July 2021 by AmmarAbood
Good breakfast good clean and I recommend to everyone sleeping good cleaning is moderate but I found great cleaning service was great and reception was great and friendly there is many type of breakfast menu so I don’t have any difficulty when choose my favorite food
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July 2021 by Chanin Martin Moore
It’s right in the middle of great bunch of restaurants and stores. The room is nice and clean!
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July 2021 by Ella Ling Perry
Nice rooms, but he beds are very uncomfortable
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June 2021 by Beatlesbike
There are many other newer hotels in the area. Pick any of them besides this one. While the front desk people were very nice, the hotel needs a major rehabilitation. I was with a group so I had no input on the selection.
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December 2020 by Marguerite Coleman
Great experience. Went for the drag show, the bar was well stocked, the waitress was so on point. Really enjoyed myself.
