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December 2022 by Joycelynn Chevrier
They r very unprofessional in Watertown Ny !!!! Swear at costumers don’t fix nothing and don’t tell u about recalls that car has when purchasing 4 months later engine needs to be replaced and they say it ain’t there problem and can’t seem to help even tho they new it would happen due to the recall they didn’t speak about !!!! Tell ya go to the Kia dealer
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December 2022 by Dan Denner
I just bought my 4th vehicle here ,I would recommend to anyone , nice people and good service
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September 2022 by Christine Darrow
I was a reference for someone who was buying a vehicle there a few years ago. The main office (that does the approvals) was horribly rude to me on the phone. I was so disturbed by the experience that I myself would never by from them. I’d be humiliated if someone talked to my boss the way I was spoken to when I was a reference.
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August 2022 by Mark Hatcher
This is my second car from them. Everytime I had a problem they would work with me to solve the problem. The staff has always been nice to me. So yes I would ref. Them to friends.
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July 2022 by Darren Grant
Excellent customer service..it's always a pleasure talking to Ashley and she has excellent communication skills
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June 2022 by Christine Colon
I was a reference for someone who was buying a vehicle there a few years ago. The main office (that does the approvals) was horribly rude to me on the phone. I was so disturbed by the experience that I myself would never by from them. I’d be humiliated if someone talked to my boss the way I was spoken to when I was a reference.
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December 2021 by Alexdfl Luna
Bought a car from them over a year ago. Had a great monthly payment bought a 2012 car with 69k car is up2_115k no issue whatsoever had small issue at the time I bought it (paint work )they took care of it. They are their own institution the staff was always nice.. moved out of state they work with me to get things done.. drove approx 2000 miles across state and the car still my daily car and it’s great no lights. Would def do business again. Never rush me to pick a car I even change car on the date to sign the papers and change down payment from $4000 to $3200.Very understanding of the information what they ask since they are their own finance bank
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November 2021 by Ashley Youngs
If I could give no stars I would! I went in telling them straight up I needed something safe for my babies to be in! What do they give me something that has a whole bunch of issues! One being the manifold and transmission issues! Oh and battery issues. I just keep getting the run around and at this point I'm calling the attorney general's! I've never met more rude people in my life! Until everything is fixed I'm not changing this review! Also until this van is safe for my babies they're not getting a penny from me!
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September 2021 by Ronni Sorensen
Fairly easy process to get a vehicle. Pleasant staff.
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August 2021 by KenStacy Charleson
If I could leave no stars I would. Nothing but rude rude & rude.
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January 2021 by Jeff Sibley
Junk with bad service don't honor warranty
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January 2021 by Beth Sonntag
Have had past issues with this place but for now we are good.
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July 2020 by Sabre Le
Very rude without proper customer support how do you guys expect to have a good reputation? Everyone complaining about how rude and inconsiderate you guys are. Probably should take some notes while reading these reviews. Threatening to call the cops while I’m there asking questions about taxes and fees with warranty for a Kia Optima. Each time I entered their store they were nothing but disrespectful by rushing me back out the door - this business is going to tank eventually.
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May 2020 by B C
Do not buy from this place they lie to you to gain from it if your not paying attention. They will tell you one then say something totally different . I will be taking legal actions against them for the lie i haven been told
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April 2020 by Tia McMillan
If Their Was Anyway Possible To Give This Place 0 Stars I Would’ve Given Them Just That. We Never Had Any Problem With The People In This Place Until It Was Time To Pay The Final Payment. Extremely Rude .. Very Unprofessional & Has No Clue How To Conduct Business Properly. Please Save Your Time & Money & Go Somewhere With People Who Can Handle Business Properly.
