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August 2023 by Kurt Widrick
Got my oil changed in my truck. Exactly as advertised and way faster than competitors in the same area.
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July 2023 by Nate D.
This place was toooooo expensive, and the oil life was not good. Car started showing signs of low viscosity from the oil. Will never take a car back to them.
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April 2023 by Dorene Dobbin
Excellent service. Technicians explained everything in terms non-technical people could understand.
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January 2023 by Red N.
I dont do comments coz its always aN ok job or a naaaa... but for this one Ima kick this off a freakin 100% must goto oil change spot. The SERVICE AND THE THEIR TEAM IS AMAZING. I am utterly thankful for their sevice
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August 2022 by Michelle Snyder
Had to wait behind 3 cars but they always do a great job
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October 2021 by Maci Clement Sly
The female “manager” was extremely rude about the team not being able to loosen my oil drain plug. She said I needed to take it to a full service shop, then proceeded to walk away and complain about how chaotic her day had already been acting extremely annoyed by having to deal with me. Uncomfortable situation and bad customer service on her end. She really could of handled the way she spoke to me a whole lot better! I really hope they didn’t damage my vehicle smashing in the bottom like they were for 10 minutes. Took my vehicle down the road to fast lube and they had the drain plug off in 30 second. The gentleman their told me there was no issues getting it off. I won’t be back to Valvoline and this was my go to spot for years.
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September 2021 by Joshua T.
Love the quick service and also recommend services that keep my 2011 F150 Ecoboost running past 163,800 miles. Thanks for the quality services and friendly staff. Josh
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June 2021 by Alexis Nikolee Alvarado
Alyssa (assistant manager) is a rockstar! I went to the Watertown NY location, right off arsenal st and she made my experience amazing. She and Tom both thoroughly explained what they were going to do for me today and made several recommendations for services I may need in the future. I believe these 2 go above and beyond for their jobs and I hope this review gets them some recognition.
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May 2021 by Gene Wiedemann
The service attendants look and act like a professional Racing Team Pit Crew… they don’t try to over sell you anything… and the service is fantastic… friendly, fast service at a great price… I highly recommend this spot for your next oil change…
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February 2021 by Isabelle M.
This location does such and amazing job every single time. They are efficient and they always stick to their process. I love the fact that I can stay in my car while they change my oil. I appreciate that they take the time to check my lights and tire pressure and they make suggestions for services when necessary. I've always gotten my oil changed here, and probably will continue to.
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February 2021 by nicole Barella
It was quick and the service was amazing!!!
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November 2020 by Carol Hough-Smith
Very good working people and very professional I’ve been going year for long time
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August 2020 by Jorden Skelley
Messed up my husbands oil change and are now refusing to pay for the damages. Will be taking them to court, definitely don’t recommend.
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June 2020 by Cassandra Carter-Brown
They changed my cabin air filter and didn't plug a sensor back in. Had to pay extra at another place to get it fixed.
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September 2019 by Keith Gipson
Very efficient and courteous!