I have been really skeptical concerning dealerships servicing our vehicles from past experiences. I must say they have done a really great job servicing our Toyota. They have great customer service as well. I would recommend their company to everyone.
October 2022
Customer Service sucks. Literally outside on 3 different locations browsing with no one taking the initiative to approach and ask if I needed help or what I was interested in. Glad I was able to take my offer I offered on a vehicle that is most likely to sit and take it to another dealership that was ready to help.
April 2022
Great service! We always buy our Toyota’s from Waite’s. Toyota gives us 2 years of free service and they send reminders! Very helpful. If you have any questions, you can text, call or email and they will get right back to you.
Waite Toyota's Parts Department is the only place in Watertown, NY to buy genuine OEM parts for your Toyota car, truck or SUV. Our parts are made specifically for your Toyota and backed by a manufacturer warranty, so you can be sure that they will fit and function perfectly. In addition to our large inventory of parts, we also offer competitive prices and excellent customer service. Visit us today for the best deals on genuine Toyota parts from here to Ft. Drum.