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December 2023 by Melody Ogden
Do not use them ! They cleaned installed a new oil nozzle that put too much oil into the firebox which caused our oil furnace to blow up. And ruin the old furnace !!! Then when installing a new gas furnace, They have people installing furnaces without proper training. They hooked up cold register to be warm registers and didn’t hook up another one you could see right down into the basement . Plus they sent a gas pipe trough our dryer duct so dryer was blowing lint under our house for over 2 years!!! They also put the wrong size exhaust, They Did a 2” at 90 degree angles should have been 3” at 45 degree angles so we had nothing but issue with the furnace. Also moved the igniter farther from the gas so every time it lite we herd a bang sound. Do Not use them !!! If anyone else has had issues within the last 6 years let me know!!!!
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December 2023 by Cathy Beebe
EXCELLENT company, Great service, Cordial hard workers, great communication. Call Center State for ALL your heating and/or cooling needs
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October 2023 by Ryan Vaughn
Place is a joke and total garbage DO NOT WASTE YOUR TIME OR MONEY
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October 2023 by T.L.S.
Bunch of lying crooks this company is!! They change the rules every year. They want you to keep a credit card on file so they can run it illegally like they tried to last time so now they refuse to come top off my tanks for the start of the season like they ALWAYS DO and then bill me!! Will be contacting the owner again as this is one of many issues I have had with this company! Now I know why everyone warned me about them!! They have so much turn over in the office that they all give you different info when you call for your balance!! I'll be contacting the BBB ONCE AGAIN!! This is a company who came and took my tanks from my home when I was sick during Covid in the middle of winter, while the tanks were almost full AND already payed for-all because the manager didn't like my tone on the phone!! Reached out to the owner who then had the manager send my tanks back out first thing next morning to hook them back up and then he begged me to give them another chance!!. And NOW THIS AGAIN!!! Should have switched when I had the chance!!! STAY AWAY FROM THESE GREEDY JERKS!!! They lie to the customer CONSTANTLY!! Then when you get upset with them for their own ineptitude they punish you by holding a fuel delivery for up front payment!! I also have proof that they have billed me plenty of times even though they said they haven't!!
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October 2023 by Rose Lawson
I closed my account with Center State 6 weeks ago and they haven’t picked up the propane tank yet! I have been told several times that it would be picked but no one does. They said they’re charging me $150. to pick it up so I don’t understand why it is so difficult to come and get it. They were supposed to pick it up on Oct 16th but didn’t so I called and was told there was a propane leak somewhere they had to take care of. Do they only have 1 guy working with 1 truck? I’m not even sure the person answering the phone is even relaying the messages to the person whose supposed to pick it up! Thank God I switched companies! I can’t believe how inefficient this company is!
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October 2023 by Royce Rogers
From the time I switched to Propane heat and hot water three years ago they have been great to deal with. The drivers are courteous and knowledgeable. Office staff is good to deal with too!
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October 2023 by Heather Marie
Refuse to answer questions about their mistakes. Do things you request them not to. Would not recommend
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August 2023 by Lynn Seufert
Great company, service and prices. Have been with them for years.
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April 2023 by Linda Rosenberg
Great place to get propane. They come fill up don’t need to call they are always here to fill.We have never ran out. Good pricing.
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February 2023 by Mary Ritzel
We have been a customer of Center State Propane for many years and have always appreciated their professionalism. Their staff is friendly and helpful. The service is top notch. And their available budget plan helps us manage our bills without worry, especially during these times of inflated prices in everything.Thank you Center State!
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February 2023 by patrick julian
Of course burner issues the coldest week we have had. Called them at 9:30 am , 11:00am service tech Dallas arrived. Polite , courteous. Problem was of a multiple nature so Mark came to assist. Working into the evening the two found issues and repaired problems taking the time to explain thoroughly, showing me how test instruments work and what the readings meant. When in and out of basement taking the time to address my disabled daughter who said hello every time. Also thanks to office staff that was concerned about our situation and dispatched techs ASAP!!!!.
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January 2023 by Nicole Bechtel
I called in November to verify I was on automatic refills for the winter because I apparently wasn’t last year and ran out 4 times. Tell me why they missed DECEMBERS fill and it’s currently Jan 15th at 1am in the morning and my house is 55 degrees and dropping. I have a TWO and FIVE year old. Absolutely unacceptable. Shame on you guys.
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January 2023 by Dan Mower
Center State Propane has great people and service. Center State has installed HVAC system, and baseboard heating in my house. I also get my propane from them. Very professional. Give them a call!
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December 2022 by Patricia Haberek
When I had to have a new appliance hooked up the service person was very professional and provided a new safe connection.
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December 2022 by Edward House
Purchased a home with their tanks in place contacted them prior to the closing to set up a new account and give them a try after three months of waiting and a few calls for them to create a account for me with no success I gave up and used another company. I notified them of my change and to come get the tanks now going on two months and tanks are still there lady in the office has never been pleasant to deal with.