AutoZone Auto Parts is a top retailer of auto parts known for its exceptional customer service. Customers frequently praise the staff for their friendliness, knowledge, and willingness to go above and beyond. The store manager, Kelsie, receives special recognition for her outstanding service, showing compassion and expertise while assisting customers with various car issues, including headlight replacements and battery maintenance. Many reviews highlight the helpful recommendations made by employees for products like wiper blades, often accompanied by free installation and additional services, such as complimentary wiper fluid. Customers appreciate the overall efficiency and professionalism of the staff, noting that their experience at AutoZone surpasses that of other auto parts stores. The atmosphere is described as welcoming, with employees providing great conversation and support. Many reviewers express gratitude for the assistance they received, stating they will recommend AutoZone to friends and return for future needs. Overall, AutoZone Auto Parts in Watervliet, NY, stands out for its knowledgeable staff, quality service, and commitment to customer satisfaction.
They are very helpful, especially the young man named Alex who works there. He took the time to make sure that I was getting the correct part to fix my car.
December 2025
My windshield wiper snapped in half during a surprise snowstorm and Michael B genuinely saved us! We went in and he promptly asked what car we had, got the proper blade, and installed it within minutes. Extremely thankful for his knowledge and kindness! It was my first visit to a AutoZone and he made a lasting impression.... read full comment
December 2025
This is the best place to get parts around!! Very helpful!! The woman here really knows her shizzle!! Exceptional!
