Boost Mobile has received positive feedback for its excellent customer service and knowledgeable staff. Customers appreciate the professionalism and friendliness of the team, especially the owner, who goes above and beyond to assist with phone purchases and setups. Many have noted the staff's willingness to help with issues, making the experience pleasant. The store is recognized for its helpfulness, particularly for those with limited options for assistance. The owner’s thoughtful gestures, such as providing chairs for customers, further enhance the welcoming atmosphere. Overall, Boost Mobile in Ithaca, NY, stands out for its dedication to customer satisfaction.
Got my new phone. Found my last company, T mobile, just stopped the customer service. He kept telling me to figure it out. Boost mobile helped with my issue, and now my a Boost customer ( Trying to get ACP discount). Boost got it for me..
October 2023
The staff was professional, polite and diligent!! The gentlemen was friendly and helpful. I live in Ithaca,NY and I would definitely go there again.
September 2023
Hakeem, the store owner was very knowledgeable, patient, and professional -He even closed later than usual to assist in setting up my new purchase!It's great to visit somewhere and exchange pleasantries ?.Thank You Again Hakeem!PEBBLES