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January 2024 by Massata Dieng
Mary at this location is extremely kind and helpful. I ship packages often and she is very patient and went the extra mile to ensure I understood all of the shipping options. The team who picks up package request is also incredible. Such a great service and it’s much appreciated!
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December 2023 by Tiffany Stratton
Watervliet Post Office is the absolute worst post office ever, they hire anybody to deliver your mail and most of the time the people they hire CANT READ….They deliver your mail and packages to the WRONG ADDRESS even tho your address IS on your mail or package!! Then they act like they’re NOT at fault!! They mark packages delivered knowing that they were NOT delivered!! It’s always a problem getting your mail and I definitely think Watervliet Post Ofdice is the WORST POST OFFICE BY FAR AND I WOULDNT RECOMMEND ANYBODY TO USE THEIR SERVICES CAUSE THEY SERVICES SUCK!!
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December 2022 by Craig Foote
Nice postal staff and quick service
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October 2022 by Lakee burke
Everyone there deserves a bonus and a break they go above and beyond great team …
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October 2022 by faron sawyer
I send all my packages and get money orders here
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January 2022 by Daniela Shantal
Went here for the first time today since it is close to work. I optef for this over over the one in downtown Troy, mainly for the parking and it paid off. Easy parking! My experience was great, there was only one person at the front desk but she was moving so quickly and efficiently, all while still being courteous to all the customers. She did an amazing job. I appreciate a good post office... they are hard to come by. Will definitely be returning!
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November 2021 by Brian Endres
I order a package that needs to be signed for every month. They keep saying I wasn't home to receive it and bringing it back to the Post Office when I am home that day. STOP BEING LAZY!
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August 2021 by D Shantal
Went here for the first time today since it is close to work. I optef for this over over the one in downtown Troy, mainly for the parking and it paid off. Easy parking! My experience was great, there was only one person at the front desk but she was moving so quickly and efficiently, all while still being courteous to all the customers. She did an amazing job. I appreciate a good post office... they are hard to come by. Will definitely be returning!
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July 2021 by Kaylee La Spisa
I'm from Troy, and this Post Office is easier to park at than the one in downtown Troy. Staff has always been awesome, if rushed, but that's the mail service for you! Always helpful and ready to explain different options!
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May 2020 by Whilly Silly
My post office in Catskill somehow sent my package to this one instead of my house. Thank God these people had the common sense to send it back.
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April 2020 by Anthony Moody
Great service and excellent workers!
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March 2020 by Lauren Poole
We’ve been being serviced by this post office for a year and a half and haven’t had the best experiences, our mail lady would crumple our mail whenever she delivered when there was plenty of room in our mailbox, and for some reason decided to just not deliver a package while we were home and didn’t have to sign for it. We literally ran down the street after her and asked about the package, and when she went to check for it, she in fact did have the package and handed it to us without explanation. Most recently I’ve been waiting on a package that the tracking had said was successfully delivered to the post office, but then was put back on a truck and ended up 214 miles away from our location. The person at the front was very nice and patient, and did help me find as much information on my package as she could, but she couldn’t do anymore for me which I can’t fault her for. At this point I have no idea where the package is, and when or if I’ll be receiving it. The most frustrating part is the nice girl at the post office said she had no idea why if they scanned it as received, why it would’ve been put back on a truck for delivery.
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October 2019 by Zohreh Riyahi
They don't know about international rules. I tried to send a tablet with coffee to another country and I paid $80 for shipping they return it due to international export regulations and when I ask why they return it ? they said we don't know about international rules! If you don't know it why you work at a post office though. If I'm not allowed to send electronic stuff, it is your responsibility to remind me and it's not my fault.This is not the first time this happened to me though! I paid $100 for another package and just because they didn't tell me for clothing I should write "brand new " they return it and they said if you wanna send it again you should pay another $100! They are so rude too! When I said it is your responsibility to tell me about the rules she said I can't do anything just call 800 number. I will never use their service to send packages to another country anymore. They need education and more information about their job.
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May 2019 by sharon ross
Im sick of these mail man not even trien to divering packages, my reg mail man is great but the ones that dont reg do our st 25th never left my package and deliveried my someones elses mail
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April 2019 by Dom C
Not usually a wait
