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April 2024 by Karen Hunter Teemley
Love Tops for the fresh meats and produce! The self checkouts are the WORST and cause such frustration! They need more lines open.
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April 2024 by Earl MacDougall
Love it here but a little too expensive.
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March 2024 by Terri Barrett
Nice selection of groceries
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March 2024 by Jaymie Smith
Hats often management it places run like a fine oil machine
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February 2024 by Linda Cooper
Always stocked,with fresh fruit and vegetables
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January 2024 by Cindy Mullaney
We have recently started to do more shopping at tops instead of Walmart. Offer more selections. Price alittle higher on somethings but they have sales also which helps. Store is always clean and well presented. Staff always helpful and nice. Plus you can always find someone to help you! Great job Tops! Oh plus you get a savings on gas!!
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January 2024 by Laura Bingell
Only competition to Walmart in town. The self check out is glitchy.
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January 2024 by Neil Westervelt
Decent selections. Good prices on sale items. Great donuts and rotisserie chicken. Often short staffed. Redbox inside.
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January 2024 by Matt Marsh
Great store and selection. Hopefully, delivery will happen soon. One thing to change is the days that only self checkout is open. That should never happen. Tops loses lots of business when only self checkout is open. Great donuts and bakery!!!!
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January 2024 by Rose
Great store, great produce section.
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December 2023 by Jim Davis
Always a pleasure to shop there. Staff is very friendly, courteous and very helpful.Used to shop at Wegmans a lot in the past, but like the atmosphere and selection at TOPS.Wegmans discounted a lot of products that I purchased, and pushed more of their brands on the customer.
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November 2023 by Lake Kubilius
Solid grocery store offering a wide variety of options for the area. Surprisingly solid vegan choices on offer for the mostly-rural location!
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October 2023 by Mary June King
I love this store! The staff is consistently friendly and helpful and the product is reliable. It is always clean and organized. Prices, especially when you utilize their bonus card, are more than reasonable.
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October 2023 by G Doan
Almost every time I go in to tops meeting customer service desk. Almost always a sign sitting there. Saying sorry for the inconvenience but the service desk is closed. This is absolutely ridiculous. I am leaving again after sitting for 15 minutes with no help from the customer service desk due to the manager wanting to run it cash register there’s a lady standing at the self check out that is fully capable of helping the customers that need to cash out but yet there is no one there to help customer service desk!!!! Mind you it is not overly busy whatsoever and again there is no reason why they have to close down the customer service desk to open up a cash register when there’s hardly anyone even at the self checkouts I could see this being an issue if they were extremely busy, but once again, they are not!
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October 2023 by Laurie I.
Over the years I have gone to the Tops Market in Penfield I'm at the point where I am tired of wasting my money in the store they don't pay attention to produce where there's mold in the bottom of the containers they don't keep up to date with the expiration dates on the products and generally don't care about customers opinions I spoke to a manager the other day about one of the cashiers that I explained to the cashier I have a bad leg and I can't lift heavy objects I even told her if needed I would buy more bags so they wouldn't be so heavy all of this was ignored I picked up one of the bags and couldn't even lift it so I spoke to the manager and the manager had not only a major attitude about my complaint but I highly doubt it was even addressed by chance I happen to be out in the victor Farmington area and stopped at the top store there I was very pleasantly surprised there were no problems at this store that I mentioned in the Penfield store they carry much more products the bakery is amazing and I ordered some fried chicken it was golden brown and perfect unlike the Penfield store who should really check the oil because all the fried chicken I have ordered from the Penfield store has been dark oily and disgusting not to mention dried out I was so impressed by the Victor Farmington store that I am willing to make the drive from Penfield To the victor Farmington area just so I Ensure I have a good experience I don't have the time or the money to spend at the Penfield store anymore in my opinion they don't care about their customers at the Penfield store so why should I subject myself to going through this to get groceries I don't know who runs the Farmington Victor store but they actually have their act together all of this is my opinion
