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February 2024 by rudy Perez
I was there last night and needed a car battery tested. It needed to be replaced and the staff member that assisted me was very knowledgeable and helpful. It was snowing/raining and freezing but he still replaced the battery. I would highly recommend this location. I forgot the gentleman's name but he works in the evening. Young guy.
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January 2024 by Grace Lynch
Great guys. Knew right what I needed, very friendly and efficient. For me, that's 90% of why I give a store my business.Plus, they had, in stock, what I neededAwesomr experience.I will be back. Thanks, folks!
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January 2024 by Adrian
Professional staff!
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December 2023 by Nancy Beach
Great service! Young man who assisted me, looked up the product I needed to be sure it was right for my car. Appreciated the concern to get the right product. Thanks!
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July 2023 by Jennifer Siekierski
Tim was awesome. He helped me try to figure out and install my weird sized windshield wipers. My car has 4 of them. Had me laughing the entire time. Great service and great guy. Vicky the manager was so nice too. I will go back for sure.
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May 2023 by bob hewitt
Always check “retail me not“ to see what Coupons are available before ordering online.
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April 2023 by Douglas Gagner
Stopped in tonight because my car was telling me my battery in my key fob needed to be replaced the man at the counter was so helpful his name was Earnest he went as far as taking my key apart replacing my battery this guy is always so helpful thanks again Earnest this was the Webster location
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March 2023 by Kathryn Urbanik
I had a really bad day trying to change my windshield wiper blades after one of mine broke. The associates in the store were so helpful and welcoming and didn’t make me feel stupid for my attempts at replacing them myself. I am so appreciative and will definitely come back for my auto needs!
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February 2023 by sierra dawson
Walked in to buy a new battery and theprocess was quick and easy. Earnest was so kind and helpful! Can’t thank him enough.
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February 2023 by Zeb Zebra
I needed a battery for my old PT Cruiser, bought my last one here (Webster) exactly three years ago, so I was very happy with how long it lasted as an economy battery. Tim installed it quickly and easily, and was extremely kind and helpful, as was his co worker who spent time with me talking about cars since I'm in the market for one. He drives a Honda, didn't get his name, but he was also very helpful. A great experience for someone who's a bit intimidated by cars and car issues; that kind of kindness and patience is just the best, huge cheers.
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November 2022 by Kyle H
Typical auto parts store. Friendly and helpful staff
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November 2022 by Rory Oconnor
Good prices very knowledgeable staff
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October 2022 by Mary Bonomo
While I was able to get what I needed, a windshield wiper replacement, I was disappointed with the customer service I received this past weekend. I looked up my car make and model so that I knew what I needed, and when I got to the counter, I was asked multiple times if I knew if the blade I picked out was correct. The gentleman that waited on me even proceeded to look up what wiper blade was correct after I had already told him multiple times that I was all set. He then went on to say “oh wow you were right…” after he confirmed it, followed by a passive aggressive “sorry”. Not sure if it’s because I was a woman and ran into the store after a bridal shower looking a bit nicer or what. But I don’t think they ask every man who comes in if he’s “sure” about whether or not his purchase is the correct item.
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October 2022 by Jose Quintero
I came into this location for new Bosch Icon blades for my Nissan Rogue because I was not very impressed with the Irondequoit location I was helped by Bob he was very helpful and courteous and I was very impressed with his customer service go see Bob he's awesome give him a raise ?
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October 2022 by Michelle Payne
That was my first time going in there, and I gotta say the cashier was polite. I recommend people to give them their business.