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December 2023 by Judy Schantz
Always been satisfied, been with Bank of america for 22 years and counting Great Bank.
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October 2023 by Abigail W.
If I could rate this bank zero stars, I would. the customer service is non-existent. Whenever you bring up concerns about e-checks they do not try to assist and just tell you you should have gotten "Zelle." A 2 person line could easily take 30 minuets. The only reason I am using them is because I have to for my auto loan. If you have the choice, do not keep your money here. This is a dirty business, where no one knows their ass from their elbow, do not trust these imbeciles.
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April 2023 by Jose Colón
Extremely pleasant and helpful.
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January 2023 by Yung
Just as bad as M&T
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July 2022 by tyson dog
A freak show twilight zone atmosphere with people to match .Horrible service with one , yes just one teller .Why anyone would use this bank as thier financial institution is beyond me !Wierd and borderline functional.
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May 2022 by Brian Colombo
If I could give zero stars, I would. First and foremost they are thieves, Period ! I payed off my mortgage early, the following day the charged my checking account $25.00 because I no longer had a mortgage. I attempted to explain that I was just waiting for my escrow balance to be refunded to my account, to then close out my account. After 2 customer service representative refused a refund, I went to the local branch. They were even more clueless. I sat there for 15 min waiting for a teller after the bank manager refused to talk to me for 1 min because he had an appointment coming in , in 10 min. No appointment ever showed. The entire 15 min I was there. This bank is completely incompetent, and incapable of customer service!
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February 2022 by Albert Dianetti
Maureen Meacham. 5 stars
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March 2021 by Claude Stramonine
I am sick of this branch being closed.
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January 2021 by Don Rossi
1/22 /21 why the F are you temporarily closed
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August 2020 by JBugS 1982
Horrible customer service! Stay far away from this bank unless you like headaches, stress and speaking with multiple usless people all over the U.S.
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April 2020 by nick Laduca
The bank manger there is one of the worst customer service mangers I have ever dealt with. She handled my situation extremely poorly, now I know why it has a 2.8 Customer service Rating. I would not go into the bank to get change for a Dollar let alone do anything else. I don’t know how Elizabeth piwonski is a manger, she should not be a manger of McDonald’s let alone a bank.
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March 2020 by kshemenway
What a lame bank. Glad I am not a customer. I went to Webster location with a personal check that one of their customers wrote to me for a bike they bought from me. When I gave them check along with my valid NYS drivers license they told me they would not cash the check they only would cash it if it was written out to the customer? WTH. Really!!!! What a waste of time, I had to go back with the guy who wrote the check inorder to cash it? Terrible waste of time for both of us. I am sure glad I bank at CNB. Local banks just treat you better....
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September 2019 by kshemenway .
What a lame bank. Glad I am not a customer. I went to Webster location with a personal check that one of their customers wrote to me for a bike they bought from me. When I gave them check along with my valid NYS drivers license they told me they would not cash the check they only would cash it if it was written out to the customer? WTH. Really!!!! What a waste of time, I had to go back with the guy who wrote the check inorder to cash it? Terrible waste of time for both of us. I am sure glad I bank at CNB. Local banks just treat you better....
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February 2019 by David Grau
Because there's no zero stars
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January 2018 by Gustavo Herrera
Nice people.
