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January 2021 by Jen K.
I ordered from here right before they moved to their new location across the street. I'd never been to Five Guys before. They had a grilled cheese ad that kept coming up in my Facebook feed, and it looked good, and it got me. I'm vegetarian, and so is my mom, and I did curbside pickup and shared the order with her. We got the grilled cheese and the veggie sandwich. And large fries because I'd heard great things about them. The grilled cheese was OK. I'd get it again, but I wouldn't go out of my way for it. I liked the veggie sandwich better, but I ordered online and took several of the veggies off. The store actually called me and thought it was an error, lol. It wasn't, and it was good. It was more like a BLT with no bacon. If I go back, I'd get this again. But the fries; they were super disappointing to both of us. They were kinda burned, a little soggy, and just not very good at all. I was surprised because I thought they were supposed to have great fries. Curbside pickup was very easy. It's a great option during COVID times.
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July 2020 by carol johnson
Always had good luck with five guys. Especially their fries. Unfortunately, most recent visit, fries were terrible. Soggy. Limp. Barely warm. Probably won't return.
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June 2020 by Kevin Lewis
Best "fast-food" burger hands-down
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June 2020 by David Reining
Good burger and fries good fast service
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March 2020 by Dan R.
What upsets me the most is when the guy operating the fryer has his pants down so low that his boxers are hanging out and nobody behind the counter says anything to him grosses me out!!!!
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March 2020 by Renee Fesler
The service was really good, however the fries were so salty I could barely stand them. I know some people like salt but it's harder to take salt off than to add it. I'm just saying. I did enjoy the grilled cheese sandwich they made though. Definitely yum!
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February 2020 by Penny Lalik Parker
This is my new favorite burger joint. It surpasses all those burger joints that Rochesterians covet. The fries are even excellent.
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February 2020 by Nadou Love
The food was too greasy plus I ask to add onion and pepper on hot burger they didn't even grill it had to removed both from sandwich. Will not order there anymore food too greasy for my liking.
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February 2020 by menoyo marcos
Nice place to have a great burger!
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February 2020 by John B
Start with a handful of peanuts in the shell, and order fresh cooked hamburgers with custom toppings, add a regular fresh cut fries and a drink and you are ready to go. Food is hot , delivered promptly and extra fries are added to the bag. Sodas are chose from a variety of types with added things like lemon, lime etc. Fancy no, fun yes.
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January 2020 by Reginal Thomas
Until I get a burger made by either Gordon Ramsay, Guy Fieri, or Bobby Flay 5 GUY'S IS AND HAS THE BEST ? AND FRIES IN THE 585 ✋ DOWN....
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January 2020 by None
Burger and fries were perfectly made. Tasty
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January 2020 by Todd Morren
I really like there burgers. Every one we have been to us the same... GREAT. fantastic fry's, great burgers and the staff in each one we have visited have ALWAYS been very courteous, very friendly, and very helpful. This place is my place to go when I need a burger and great French fries. Thank you for the great food.
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December 2019 by Mike White
Awesome food. Always clean. Great staff and customer service.
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December 2019 by Femi Kevin Murphy
Great food and service. Good quality quick burgers, and amazing fries!
