Goodyear Auto Service in Webster, NY, is known for its friendly and knowledgeable staff who provide excellent service. Customers appreciate being greeted with a smile and feel they are treated honestly, unlike experiences at dealerships. The team, including standout advisors, offers great quotes and helpful assistance in choosing tires and brakes. The staff is dedicated to prompt service, often making lighthearted remarks to keep the atmosphere friendly. Customers trust the quality of work and price, though some note occasional quirks in communication. Overall, the location has a reputation for delivering great product quality and a pleasant experience, making it a highly recommended choice for auto repairs and maintenance.
Anytime we come to this location we are greeted with a smile. The service is excellent and we never feel like we are being taken advantage of (like we always do at the dealerships). Rob is the absolute best. He is honest and also has a great sense of humor. We will definitely be back for all of our service needs.
July 2023
Shy Kashmerick was great. Her customer service was amazing. Tires were good too. I will continue to go.
June 2023
Shy Kashmerick, Customer Advisor, at the WebsterNY store was outstanding in assisting in our tire purchase. Thank you.John Ball
