Good and quick work, but the had me pay 180 dollars for the computer diagnostics. It's free at auto zone. But I was told they just give a code. I think they get a code also. Just stealing from there customers. I like the got it done in a day. But still. Don't they want me to come back? Very disappionted.
November 2023
I am so very happy with my new vehicle. Derrick and everyone at West Herr Ford in Webster, NY were great to work with. It’s a team effort there, several different employees offered assistance without the pressure of “sales” people. The facility is clean and comfortable… I highly recommend this dealership.
September 2023
Went in for NYS inspection. I did have an appointment. Was met as I walked in. A tech was assigned to my vehicle promptly. Stayed in the customer lounge that was comfortable which had free beverages. Inspection was done and I was on my way within 40 minutes. Will plan to do the same in another year.
