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December 2023 by Michael Disalvo
Great staff. Took my car here after the dealer told me was gonna cost 1000 dollars. They fixed what was wrong at half the cost. Service manager even went the extra mile an made sure a few other things were in order. WouldHighly recommend.
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December 2023 by Joe Lattuca
Great Experience ! Everyone was pleasant and professional.I will definitely be doing my future oil changes and other work at this location.
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November 2023 by Robby Bohner
Showed up with no appointment. They were very quick to get my car in and out for oil change and tire rotation. Blade was very polite and knowledgeable. He kept me updated threw out my wait time and was honest and open about what my car needed. I had never been there before but look forward to it in the future.Service: Oil change
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November 2023 by Stavroula Gatsis
Blade was very polite and professional. This will be my new place for oil changes. As a first timer they really did make me feel welcomed.Service: Oil change
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November 2023 by Todd Klaric
I am a Marine Veteran and my recent visit to your Webster NY location was truly outstanding due to the exceptional assistance provided by Blade, Justin, and Ryan. Their knowledge, enthusiasm, and commitment to customer satisfaction set them apart from other retail experiences I have had. I am grateful for their dedication and commend them for their outstanding service.Services: Air & cabin filter replacement
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November 2023 by Bryan Santiago
This place is amazing! They inform you of everything going on with the vehicle, and keep you updated throughout the whole process. The General Manager really cares and takes the time to ensure you know exactly what is going on with your vehicle. Staff is kind and answer all questions, and if they don't know the answer they go and ask someone who does and get you the answer promptly. When it comes to pricing I really felt like I was in great hands, had no feeling that they were trying to pull one over on me. They explained the cost of everything and even helped me out with a coupon so I ended up paying less than anticipated! This was a nice surprise. All in all this place deserves a 5 star review. Will definitely be coming here for all my vehicle needs!
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November 2023 by Harry Gorrell
All was good the first two times I had oil changes. Was really going to see about them doing my fleet of 50 pickups until I have been trying to get an inspection and oil change. For 4 weeks now I cannot get them to schedule one on a Friday or Saturday it is always a different story each time. Obviously they don’t want the business.Service: Oil change
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October 2023 by Tim N.
Great group of guys here, all knowledgeable and courteous. Came in for a oil change and with a very short wait I was out of there. The waiting room is clean and outfitted with a television, coffee & drink station. I highly recommend this location, the service was fantastic and prices seemed on point.
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September 2023 by Steve Friedrich
The work done was top notch. Needed air filter and wanted to upgrade to K/N brand and they got it from parts store. Awesomej job! Fast and efficient.Services: Air & cabin filter replacement
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September 2023 by Garry Britton
My water pump went along with my serpentine belt. It was late at night. I had it towed to Jiffy Lube Jackson Rd Webster.Outstanding service, not only did they replace my water pump, they did the serpentine belt!Very pleased at the staff there. I felt like I was being taken care of as a friend. My recommendation 100%
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September 2023 by Mrs. G
I called for a quote and I was definitely super unimpressed with the individual on the phone. It was like he had no idea what I was asking for... And honestly he was kind of rude. I thought maybe it was just me? But it appears as though they've gotten a few negative reviews lately concerning the attitude and customer service here. I watch them build the whole thing from scratch, it's sad that they're starting off on such a wrong foot.
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September 2023 by Bob Colombo
Went there Saturday to ask about a oil change. No one in the office she was working on a car asked her question to busy to be polite. Another worker asked me can I help you she yelled I told him I would answer his question when she was done. I turned around and left the end of story.
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September 2023 by turtledude (turtledude)
This place sucks. Went to get a NYS inspection and was told I needed brakes to pass (and they instantly gave me a quote) which I know I didn’t need. I declined and returned to pick up my car. When I got there, the lady just handed me my keys and sent me on my way. I didn’t pay for anything and there was no report—probably because they knew I needed nothing. I took my car to a real garage a few days later and passed inspection, no problem. Brakes were fine. This place just wants to rip you off. Don’t go here. They’re rude as hell too and they probably don’t even like turtles.
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September 2023 by Michael Siena
Quick service but a bit overpriced. Went for basic oil change and overall was happy with the speed but not the cost. Service was acceptable overall
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August 2023 by Alicia Chase
I took my car for an oil change and NYS inspection. I was told I needed tires and they failed my inspection. The mechanic told me false information about getting a temporary sticker. When I picked my car up, the associate was extremely rude. When I asked her about the temporary sticker she told me he must have given me wrong information and there was nothing she can do and just walked away. After that I brought my car to get new tires at Pep Boys and my tires were fine and passed inspection!!!!I will not return here and don't recommend it to anyone.
