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January 2024 by Cheyenne Romano
Not going back again!
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November 2023 by Savannah
Best phlebotomists I’ve ever seen. There was 8 people in front of me, it was so fast my coffee was still warm when I got back to my car! Highly recommend.
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October 2023 by Joseph Pauldine
Fast & Professional. In and out in minutes. Won’t go anywhere else!
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September 2023 by Pam Vitu
Like many others who need a fasting blood draw, I arrived a few minutes before 7:00am when the facility opens. The staff was wonderful, but the other patients waiting in line reflect the lack of common courtesy seen all too often.My suggestion is for RRH to provide a sign outside the glass door that explains a line should form to the right of the door and the door not be blocked. (There was someone standing with their nose about 6 inches from the door when another team member arrived, I am not exaggerating!) Waiting chairs should be arranged in a way that facilitates an easy to follow line. As an employer, RRH can do a little more to make the life of their hard working employees who interact with a semi-crazy public a little easier.Staff = 5 stars, minus one for the experience which could have been a little better.I'll continue to use this facility. I appreciate the skill and care of the staff.
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July 2023 by Dave Parker
Fast Clean and Efficient. 'Kelly' painlessly drew my blood, obviously very experienced at her job. After some bad experiences at other places, thats a relief. Thank you!
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November 2022 by Brandon Purcell
If you have to drop off a specimen why do you have to wait in the queue with people getting blood drawn? Seems like there is a better way to organize the flow in separate queues.
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September 2022 by Glitzie Angel
Warning!!!!I have always had my blood drawn here but the Tech that I had was no longer there. I never ever had any issues until a Tech by the name of AMELIA drew my blood and I had blood flowing down my arm that bleed throw the gauge bandage. I had a bruise so bad that my arm was so sore.I did register a complaint with RGH Labs.If you need blood drawn there, please be careful and be sure that you do not let AMELIA draw your blood.I am so sorry to have to say this but wanted to be sure that another person does not have to go through what I had to.
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August 2022 by Shay E Rivera
Got my pregnancy glucose test today and the staff was golden. Very warm and friendly and they went far and beyond. I’m from Macedon and there are no labs open near my are on Saturday. I work FT M-F and is hard to find time to get my blood drawn during the week - the nearest lab open on Saturday was this one the test takes one hour I arrived at 11 am after researching like crazy online for an open lab near me so I was not sure if they could take as they closes at 12 but they did and save me so much time and also gas as otherwise I would have had to drive to Irondequoit next in hopes of service, also this is my first time visiting the lab and got to say that in the future will coming back now that I know where they are located there hours and how welcoming they are to patients. Thank you so much to today’s staff you guys rock!
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August 2022 by Eric Herriman
Suprisingly little wait for a Saturday. About 3 minutes from self-checkin.They seemed to have had 3 phlebotomists on duty.Ruth was efficient, friendly, courteous, and helpful (she forwarded my results (from the specialist) to my PCP.).This is the best visit that i have had at this location.
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July 2022 by Lori Pucci
Slow as can be. The technicians couldn’t move slower I’d they tried. Also not very friendly
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June 2022 by Phil Sansone
With gas at almost $5 a gallon... I made a special trip, only to fond out that no one was home because their Google listing said they were open.When I got there I found out that the place had been closed a long time ago!Who runs this place, a bunch of Democrats???
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June 2022 by Nancy Affronti
Best staff. Fast. Efficient. What else could you want from a lab drawing your blood?
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April 2022 by Thomas Reitze
Usually I have no trouble at this center. This time I heard you needed an appointment to get blood work, but when I called they said no appointment was needed. When I went there, there was a person at the door with a laptop scrolling through screen after screen of names. Looked like you had to have signed up to me. The terse woman guarding the door offered no greeting, just "wait time is an hour, you have to wait in your car, you need a mask, we will call you when we are ready for you."I told her I don't have a phone expecting that she would offer some work-around for that, instead she just grunted and went back to her laptop. I stood there and commented "I guess I can't get the blood work then", still hoping to prompt her to make some suggestion. She didn't look up at me or say anything, just ignored me, so I just turned and left. No phone, no blood work, I guess. Just a grunt.
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March 2021 by Jennifer Teeter
Dawn is beyond exceptional!Everyone is wonderful. She is a Saint.Had to do a three hour test and I am not good with blood draws.I call her MY person!
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January 2021 by William Kelly
Went for COVID-19 test. Service was excellent. They have a dedicated entrance, although for some of the afternoon it reverts to the adjacent entrance shared with other lab services. Procedure was uncomfortable but not unexpectedly so.
