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April 2023 by Corrie A.
I wish I didn't even have to give them 1 star the Webster bank is literally the worst babk on the planet!! I had a 33,000 check stolen & the manager was so rude basically didn't want to do her job
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January 2022 by Cynthia Lewis
This bank branch still has a phone number that takes you to a real person. I've been very happy with m & t.
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December 2021 by m c724
every single time I have had to go to this location I am met with the most miserable, rude women behind the counter. They also once refused to count and deposit my ones because there were “too many” (it was less than $200). My parents actually closed their account with them all together because they live in the area and experience similar issues with the staff. Would recommended going to any other M&T location in Rochester before this one.
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October 2020 by Chris Pitts
Fast and easy and had great customer service. Manger was nice and helped me when I needed.
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July 2019 by D Sports
Ryan was very friendly, very fast at doing his job, and knowledgeable. Excellent customer service
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January 2019 by Michael Schaeffer
Done business with them twice, regretted it both times. Just helped a family member get a reverse mortgage line of credit here so they could transact business quickly and in person. They said, "yeah, come in and fill out the paperwork whenever you need cash and you'll have it in 3 days!" 2 weeks after closing, they already sold her loan to a bank in California. There is no way they sold it that quickly without already knowing they were going to at closing. Liars.
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February 2017 by nick
Friendly staff - great service - quick service. Great rates compare to others , quick approval.
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February 2017 by Dave Weston
Had a loan here for a while. Always nice to deal with
