Once Upon A Child is a popular secondhand store that offers gently used items for children and families. While customers appreciate the affordable prices and wide selection, some have found the staff to be selective and at times, less than pleasant when selling their items. The store can also be challenging to work with, as they may require customers to physically come in rather than handle transactions over the phone. Despite these occasional frustrations, many customers continue to shop at Once Upon A Child, finding it a great resource for stocking up on essential items for growing children at a fraction of the retail cost.