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November 2023 by Oli
Wednesday 22 2023, 2:20 pm never coming back to this place the guy treats people like nothing, if you don’t like to work here then don’t work….
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September 2023 by Billie Carroll
Came into the store to buy shoes. Front desk workers were nasty and threatened to call the cops. Because I tried to make a complaint on a worker making me uncomfortable .Also the man with a fish tattoo on his face threatened to call the cops and came from behind the desk towards me. And was screaming and yelling. I will never be back. HR please contact me it’s disturbing.
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September 2023 by Jamie Gossin
Tried to go get new shoes for my daughter's seeing as they are supposed to be open 10am to 9pm on Saturdays. As I'm walking up there are two people locking the door. Asked if they were open, the woman replied nope closed and didn't give a reason why. We only drove 40 minutes for them to close almost 4 hours early ?
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September 2023 by Billie Adams
Came into the store to buy shoes. Front desk workers were nasty and threatened to call the cops. Because I tried to make a complaint on a worker making me uncomfortable .Also the man with a fish tattoo on his face threatened to call the cops and came from behind the desk towards me. And was screaming and yelling. I will never be back. HR please contact me it’s disturbing.
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September 2023 by Kamiyah Johnson
Just visited to buy my kids some sneakers, however my sister felt uncomfortable with the way the younger white associate offered us assistance. She made us feel like because we were black we were gonna steal. She walked past other patrons without asking if they need help. Another associate offered us help which we declined even tho she was super helpful and informative she also was a POC like us. We went to let the managers disrespectful and dismissive. He threatened to call the cops on us and the other female manager as well. She assumed I was recording her and immediately told me I can’t record her which I wasn’t but do have the right too. The male manager is Spanish with facial tattoos and came around the counter which made us feel even more uncomfortable and defensive. He had no reason to walk up on us like this. If we were Caucasian women I wouldn’t even be typing this or this much probably. This store is poorly ran especially when it comes to complaints. I also want to enforce both managers should be fired. We left, didn’t purchase a thing. He stood at the windows watching us walk through the parking lot as well as gave us the finger multiple times. As a frequent shopper and shoe lover this saddens me. I have purchase from various locations but will not be back. I have worked in customer service for over 15 years. And this isn’t over. I will be filing charges for harassment, criminal menacing and racial discrimination. Please watch your video cameras if you think we’re lying. This happened today at between 1:35pm and 1:48pm.
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August 2023 by Maribel Ramos
They had an awesome sale on sandals. Went to the register to pay. 3 employees by the register. No one acknowledged me as they were looking at something on a cell phone. I walked out without purchasing anything. The could have cared less. I won't be returning.
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August 2023 by Michael Frank
Good prices on kicks
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March 2023 by Angelo Defazzio
The customer service here was phenomenal, from the minute I walked in I was greeted. I was asked 2-3 times if I was finding everything okay. The store was clean, organized and felt very comfortable. The tall guy (I believe to be one of the managers) was very helpful, knowledgeable and took his time in helping me find arch fit shoes, snow boots and shoe polish. This kind gentleman even helped me put on the shoes (I just had surgery not too long ago) that was super helpful. I even signed up for their rewards program, the cashier was so sweet, patient and had a great sense of humor. I will most likely tell my family and friends about this store and my experience. Plus it was my fist time ever coming to this store, and it won’t be my last.
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March 2023 by Marleen Maier
Lots to choose from, but they aren't cheap.
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November 2022 by Jose Quintero
Went there today looking for a new pair of boots found a great deal on a Goodyear's they were originally on sale for 50 bucks got an extra 15 bucks off out the door with tax 39 dollars plus on your birthday you get 10 bucks off anything in stock.
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September 2022 by Claudene Dixon-Banks
Picked up shoes that were being held. Customer service was great
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July 2022 by Isaac Lopez
The store staff never offered help getting the item I was looking for, in addition I was waiting in front of the cashier for more than 3 minutes because she was watching videos on her cell phone and another employee had to yell at her that I was waiting.
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June 2022 by Audrie Lauria
The place where I got some amazing pairs over the years. I come here before any other place.
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February 2022 by Andrea Strassner
Depends on the location but points for having great staff. Webster lacks variety for sure for men's shoes and boots.
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January 2022 by Alisha Fassler
Great selection. Luanne is always very helpful.
