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December 2023 by Martha H.
At the UPS desk the person seemed nice but after she started helping me she stopped in the middle to help someone else. I needed assistance. Then when she finally came back to me, I was told I needed to go to another place that had ups.
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November 2022 by Nancy G.
This is the first time I have ever left a review for anything! I would say it was the worst service I have ever had, but in reality, it was NO service.I wanted to get assistance buying a printer. Two of us came up to the counter at the same time, I stepped back and let the other customer go ahead - all is well. Another customer comes up. Amanda ignores me and waits on him. The customer even said to wait on me -I was there first.Amanda responds "she's just looking for a printer". Several times the customer suggests that she take care of me. She continued with him and ignored me. I started to walk away towards the printers to see what I could figure out on my own. At that time, Amanda says, I'll call "X", she's a pretty good tech to help you with printers. After several minutes I went back up to the counter. Amanda was still working with the other customer and "X" was waiting on someone else!!!I will NEVER shop at Webster Staples again!!!
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April 2022 by Jen K.
I had never been to this location before. It's not setup like the Staples I usually go to. I actually usually want like 5 things everytime I walk in here, but that didn't happen here. It actually seemed bigger than other locations, but it had more of a warehouse feeling. The layout here wasn't as appealing to me, and stuff I wanted didn't just pop out at me. It was organized well, but the aisles being vertical rather than horizontal made you need to walk down each one. If you know what you need, this location is fine. For browsing, I'd prefer the Penfield location.
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January 2022 by Megan C.
Had a great experience with the print team at this Staples! The same day print for postcards was a HUGE help to me and the team here, after a series of phone calls back and forth, ensured my order was ready for pickup by the time the confirmation email stated.The team here took great care of me and the prices for simple, upload your own print jobs are very fair. I've had good experiences with competitors as well, but the ease of their website did make this whole experience quite simple. If you're looking for a simple print job in a hurry, the team here is ready for you!
