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March 2023 by Lisa Mc
My window motor broke in a drivethru during winter. It was stuck down and all other places were not accepting new work. Best I could do was make an appointment 2 weeks away. Webster Auto Clinic invited me in to take a look. If it wasn't a quick fix, or if I had to wait a long time to get parts, they promised to at least afix the window in the closed position for me so I could still drive in the winter till the parts came in. They had me back on the road with a functioning window less than 4 hours later (having gotten the part for me quickly). I go to them for everything now. It's been over a year of preventative maintenence, inspections and check engine lights and I couldn't be happier to have found a good local mechanic. Pricing has always been great compared to what the internet suggests. They keep my old beater running. Everyone should use them. Highly recommend!
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March 2023 by Edward Seiffer
Been working with Dean and the boys since I got my first car, I’m 25 now. Best guys, 0 BS.
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October 2022 by Mark Niles
Jim and Dean are the best. They back up their business and honor all waretee repairs. I use them for all of my Family cars and never have been dissatisfied. They always do a great job and fix the issue the right way the first time. I have been using them for years and recommend that you take your car here the first time to save yourself from headaches and shysterss.Services: Steering & suspension repair
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October 2022 by Andrew Gookin
They do great work and the owner, Jim, is so kind. They care about their customers. It only took one time and they remember my name and what cars I drive. That's customer service right there. Oh and did I mention they know their stuff about cars...
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July 2022 by Mr. E.
Jim is great to work with. The crew know their vehicles and appreciate them. Very pleased great service and reasonable prices. Nice to have a good local mechanic.
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July 2022 by Marleen Maier
Always have my car fixed here. Starting to get to know the guys pretty good.
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March 2022 by Mark Sniders
I’ve been going to the same mechanic my entire life (40+) yrs. Suddenly..and sadly, I needed to find a new mechanic. How RELIEVED I was to find these guys in 2020! The only true professionals you can actually rely on and trust in these days are some mechanics. Folks..these guys ARE them! ???Services: Engine repair
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March 2022 by Steve Bonelli
The owner Mike Burdick is an absolute liar. Charges people for synthetic oil changes and then doesn't do the oil change at all or uses crap conventional oil. I bought a BMW from a guy who has brought his car to Webster Auto Clinic since he bought the car with 20k miles on it from BMW of Rochester. Mike and his shop have been doing the oil changes on it. The car now has 115k miles and doesn't run. There is so much sludge in the top of the cylinder head, it's insane. The cam phaser on the exhaust cam is so sludged up its sticking in the open position and not allowing the engine to start. Mike told the guy the engine is junk and he needed a new engine. After cleaning the engine out and freeing the phaser up, the engine runs perfect. Unfortunately I can't post photos of the sludge, but if anyone wants to see, just PM me. BTW...I'm an ASE master tech with over 30 years of experience. Avoid this shop at all costs.
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December 2021 by Zachary Alan
Honest staff, honest pricing, will do what I say I want done without pestering me about fixing everything else that's wrong with my car. They respect the fact that I don't care what's wrong with my car until it's an actual problem. The prices are half of what the ripoff chain mechanics next door. Unmentionable thieves next door wanted $900 to replace my front half shaft support bearing, Webster auto wanted $450 including the cost of the parts.
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December 2021 by Tom H.
Jimmy, Dean and there crew are truly the best in the business. I have been taking all my vehicles and kids vehicle to them for years. Even when my job took me back to the west side of Rochester I make the trip to Webster auto clinic to get the job done right at a fair and reasonable price without adding on any extras. Truly the best and I've tried them all ...
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August 2021 by Kevin Harrington
Dean, Jim, and Mike are awesome my truck lost its brakes and had to have it towed to them, A friend referred them several years ago and have been using them ever sense. without an appointment they fixed the truck the next day I expected several days being it was a break down without an appointment. Also when they called me they didn't try to upsell me on anything only wanted to tell what should be replaced and what doesn't necessarily need replaced. The price was fair and I strongly recommended them for your vehicle serviceServices: General repairs & maintenance
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August 2021 by Theresa Feoehler
Very honest and very trusting staff. They are always ready to answer any questions and are very knowledgeable. I wouldn't trust anyone else like I trust Webster Auto Clinic. A true hidden gem.Services: Engine repair
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April 2021 by David Sherburne
Excellent experience, Jim advised me to check for a recall on the problem I had first and I did that. There was a recall. I never needed Jim to do the work but he held a spot for me until I could investigate the recall and schedule work at the dealer. I really appreciated his advice and help. I have taken vehicles to him many times over the years and he is a person that can be trusted to advise you well which is rare in this business.
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April 2021 by Dave Newman
Great place to get service. Been there many times, no up sell, good guys, never an issue. And NO! I was not paid for this review
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March 2021 by Robert Bohrer
Best shop In Rochester. Been going for over 20 years. Very trustworthy bunch of guys who will never try to oversell you.