“My timing chain went on my car which ended up messing up my entire motor. From pricing to completion of the car it was a great experience. The workers stayed active in communication and letting me know where we were in the process (finding a new motor, ordering, delivery, and installing). Any other issues I've had with my car I was able to call, speak to them and they were eager to help and telling me to just bring it in. Definitely would recommend!”
“While traveling with a camper my exhaust fell with another 100 miles to go. I stopped in at Hess. They were willing and able to take me right away. In and out in about 15 mins. My peace of mind restored.”
“I was able to book the appointment online, which was a big plus for me, immediately received an email so that I could give details of the service needed and got in the very next day. I was early to my appointment but got right in, every issue that I was having was resolved and the service department made sure that my problems were all covered under warranty. I waited for the vehicle and the work only took about 90 minutes. Every member of the service department that I interacted with was friendly and professional. Even the waiting area was comfortable! I was very pleased with the entire experience and definitely have a new service provider for my Trax!”